General Dog & Cat Hospital

My dog has a clean bill of health! The staff are caring. Dr. Zielinski is thorough, compassionate, and explains everything in a way that I can understand it. I am glad that we found this clinic, like the ease and convenience of shot clinic days to receive affordable shots for the dog. Overall------extremely satisfied! Thanks

This clinic is great! Kaya dog is feeling better. She recovered from the surgery and all is well. Thanks to General Dog and Cat Hospital.

I have had 4 of my dogs go to the Dog and Cat General Hospital off of Arrowhead Ave clinic and I have never had a problem in the past. I had adopted a white Phere in San Bernardino, CA Pomerianian back in June of 2010 and they did the neutering and I took him back as usual for the stitches to be removed 14 days later. Since then I have had this dog Groomed 4 times and no one has mentioned anything until I took him to another groomer and she told me that the stitches where not removed completely. Mind you we are now in February of 2011 So I took my dog back to the clinic after calling them first and when I called I was told that a lot of things could happen and the lady put me on hold and came back saying the doctor said its no big deal. Nevertheless, I took him back and they took off the remianing stitch and told me it was enbeded so my dog was bleeding and I asked for pain medication and they said he didnt need it but if I wanted it, it would cost me $10.00. To me it is not the money but the principal of trying to make a client happy or try to make up for the mistake they did. I responded "I dont want to be rude but after your clinic did not remove all the stitches when I brought him back like you were suppose to and I had to bring him again you want to charge me the lady said YES" That made me mad and I walked out very upset but without being disrespectful Because I did not want to stoop to their level. I dont believe they were worth any star rating but it wouldnt let me past without marking one.