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USAA

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OPEN NOW
Today: 8:00 am - 5:00 pm
Years in Business icon
102 Years
in Business
(800) 531-8722Visit WebsiteMap & Directions9800 Fredericksburg RdSan Antonio, TX 78288Write a Review

More Info

Payment method
amex, debit, check, visa, mastercard
Location
U S A A Bank Bldg
Neighborhood
Northwest Side
Category

Reviews

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CP
Charley P.

02/07/2015

Overall

this insurance company has informed me I need to sue their customer cuz they will not pay to have my car fixed or give me replacement value. I am now going after the guy who rear ended my car for damages and am requesting charges of not have insurance that meet state minimums. This company seems VERY shady. If you want a company with morals, integrity, and enough honor to stand up for you then I suggest looking for a different one. Maybe Geiko.

RW
Ryan W.

07/12/2013

Overall

A great bank. The membership that I received through my Grandfather is just another thing I'm thankful that he passed down to me. They offer some of the best rates and services around. Membership is difficult to obtain, but highly valued.

rich_g

08/15/2012

Overall
USAA ins not recommended

A USAA policy holder backed into my car as I was exiting a parking lot. The driver apologized and admitted he was at fault. He admitted he didnt see me. I was miving forward and he backed into me. Clear cut. Yet, USAA is only accepting 50% liability. Now I'm forced with the unpleasant business of getting the other 50% covered by the driver at fault. Allstate and Geico might be more expensive, but at least they cover their driver's liability.

Also of note: I haven't been able to speak with the adjuster on the case despite calling 4 times in the past 5 days. Poor service and communication skills. Not recommended.

realhelpful

06/21/2011

Overall
We had USAA Automobile Insuran...

We had USAA Automobile Insurance, and we NEVER should have switched to another! When we were in an accident, they took car of EVERYTHING, from the rental car, to the other people's insurance...it was WONDERFUL! I'm just now appreciating what a wonderful agency they have, now that I'm having to deal with Geico insurance. We switched since Geico was cheaper, but now we're paying for it in the long run. We miss you USAA, and we'll be back soon!

ts1926

11/12/2007

Overall
USAA-Exceptional Service

USAA has wonderful customer service and great overall services available to its members. Highly recommend.

Details

Phone: (800) 531-8722

Address: 9800 Fredericksburg Rd, San Antonio, TX 78288

Website: http://www.usaaef.org

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