Top Notch Tree Service

I had Moss Ball removal done on 4 trees in the front yard. Quoted price 6mos prior and at time of job was $500 for 80% removal. Limbs were removed from tree with most moss on it and remaining limbs still full of moss. This was the tree we were trying to save. Looks weak and bare of leaves. We had a wedding reception being held at our house 1-1/2 week after this job was done. The worker made huge piles across the yard (on the carpet grass) completely obscuring the front of the house and said to call the city to come by and pick it up since brush pick-up was scheduled the next week. It's now the day of the wedding reception and the piles are still there. I paid full price for them to daily tell me to call the city to have it cleaned up. When I asked for a refund of some of the money to pay someone else to haul it, I was told this was factored into the quote. How did they know 6 mos ago the city would be picking up brush when I would call them to do the job? Very Frustrating and no BBB listing for this company so can't even place a consumer warning or complaint.