More Info
REV UP YOUR LEAN, MEAN, FIGHTING MACHINE
- General Info
- Established in 2001 If you find yourself out of shape and concerned about the threat of violence, you've found something that can make you fit and fearless. Krav Maga is a fighting system developed by the Israeli military. They focused on creating a hand-to-hand combat method that is: Based on natural reflexes and body mechanics, making it quick and easy to learn, and Not dependent on size or strength. Here at STW 911 Krav Maga we stand behind what we believe in and what we teach 100%. We are an A1+ rated business with the Better Business Bureau and it is our priority to ensure that our members are happy not only with the services we offer but also with the customer service we provide. STW Krav Maga now has a Member Services Department in place that is a direct line to upper management and ownership. Member Services can assist as a liaison between the member and the billing company as well. Member Services can be emailed at memberservice@911kravmaga.com as well as accessed through our website.
- Email Business
- BBB Rating
- Services/Products
- Clothing, Gear, Supplements
- Brands
- True Star Supplements
- Payment method
- debit, check, amex, cash, discover, master card, visa
- Neighborhoods
- Balcones Heights, West Side
- Languages
- English, Spanish
- Associations
- Krav Maga Worldwide
- Other Link
- Categories
- Other Information
Classes Offered: Self-Defense
GalleryView all (6)
Reviews
The instructors are great and I enjoy the fitness and self-defense classes. Thank you for all you do!
I took the Strength Rush Hour class with Kasi at the Crossroads location. What I thought was super awesome was the authority in her voice that made me believe that I could do more.
I love Krav Maga! Best decision I ever made for my fitness and health. Thank you.
charlie was extremely helpful and informative. An overall stressful situation, but great all around.
This class was fantastic. It helped me feel more confident when faced with a threatening situation. The instructors were phenomenal and were able to teach the vital skills in such a short class.
I joined STW after a class with Art and Bridget! Because of them, and the class they taught, I joined right after! I fell in love with the intensity, the instruction they both offered, the knowledge and understanding they taught about each technique.
Training was outstanding. I will tell every teacher I know to do this. I will bug my administrators until they do this. As a parent and a teacher, I feel like this is our only option.
Las personas que nos atendieron fueron muy amables y respetosas por lo cual esto contenta con su servicio.
01/24/2017
STAY AWAY. The facilities are old and worn down, not inspiring and the fact that they have more sales people in the entrance lobby than instructors should tell you something. I didn't enjoy any part of the experience, and will be paying for another 6 months because of my stupidity in signing the usual ridiculous contract. I miss the KM in Austin where they earned your loyalty and only used a month-to-month contract.
To be clear, I went once. Yuck. I'm paying $79/month for 12 months - my penance for agreeing to a contract that they make extremely painful to cancel even at the end of term - because it will auto-renew by default.
01/22/2017
I had registered for a 6 week class and was unable to make it. I called in several times to cancel, but was told that the only person who could process my cancellation was not there. My calls were never returned. I called back again and requested to speak with a manager. He was condescending and short with me and told me I had to email my request. I did and have not heard any type of response. When I first signed up they took a carbon copy of my debit card and ran it twice without my consent. Not a super legit business model.
The trainer works really hard with us and really makes you do cardio. They provide you with lots of variety so you’re not doing the same thing all the time. They keep me in the move and really make you sweat.
05/18/2015
Lots of gyms have great classes and instructors. A company's true customer service policy is best revealed when examining how they treat those who are on their way out of the door. And their cancellation policy is designed to pull as much $$$ out of you as possible than actual customer satisfaction. I think this is very telling.
Be aware that if you need/want to cancel for any reason other than moving more than 35 miles away (for which you will have to provide documentation, in writing, to their third party payment processor in Marble Falls), you will not be able to. I know of someone whose wife was diagnosed with ovarian cancer and they still did not let him cancel his membership.
If, like myself, you stay for the length of your contract, be advised that you have to cancel in writing with 30 days notice. In other words, they are doing everything they can to get another month's worth of payment out of you. Even though this policy is in tiny writing on the back of your contract, they are not forthcoming about it, as they misdirected me when I called to cancel and took over a week to reply when I emailed (which is what the girl on the phone told me to do). Then, when you do write to cancel, they ask you send it certified, receipt requested, which means it *costs you* another $6-8 to cancel!
Bad, bad, bad.
If you are interested in self-defense classes, I bet you can find some other place in a city as big as San Antonio that doesn't view you solely as a credit card number.
12/29/2014
This gym is amazing! They have so many classes that range from strength and intensity. I will definitely try to take as much classes as possible.
12/10/2014
I tried the Fury class the instructor, was super excellent. I love how fast, challenging this place is. I will be back.
11/17/2014
Seriously, the cycling classes here are very competitive, upbeat, and now my legs feels shoot. The instructor was excellent and I have been a member for over 4 years.
11/12/2014
Katy was such a positive influence and helped me get deeper in my poses. I only been here for 3 months and I’m feeling stronger.
11/04/2014
The cycling classes are really fun. I love the choice of music being played when doing this class. Also how the timing of cycling class; I’m able to start right after work.
10/20/2014
I always enjoy STW Krav’s UFC class. I love the challenge and intensity. The workout always feels like time is flying by fast.
09/29/2014
They did an awesome job they motivate me to never give up. I only wish I had more time for more classes.
Details
Phone: (210) 348-6127
Address: 100 Crossroads Blvd, San Antonio, TX 78201
Website: http://www.stw911.com
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