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Far West Side
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Parking: Lot

Reviews

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Melissa T.

01/12/2021

Overall
Selection
Service

So I’ve only been here a few months but I have to say I have a really good experience... the ladies in the office are awesome and always helpful and really nice. I’ve had to call in maintenance and no matter what their there to take care of my problems... Jesse Garza (maintenance guy) recently went out of his way to help me... even when he was off the clock... and fixed my problem with no questions asked! I can’t show my appreciation more! So I wanna thank him and let him know how grateful I was for him doing so... all in all... I would definitely refer a friend or any family member to lease here... if ever needed... thank you to everyone for the great experience here!!!

Overall
This complex is average. If y...

This complex is average. If you are looking for security, upgraded fixtures, and quality amenities, than you have the wrong place. There have been 5 break ins reported. They have to report all crime in the complex to the residents but they do nothing to make the complex more secure. There seems to be a large amount of dog owners so there is always feces on the sidewalks. Don't let the "gated community" fool you. They have one gate code and once you give it out that person can enter anytime they choose to. Before you sign a lease, physically go check your apartment. I was issued the wrong floor plan and told I had to wait a month and a half before the one I originally requested became available. The leasing agent tried arguing with me and told me that I never asked for a specific floor plan when we had a 15 minute conversation about it over the phone. Due to time and $$ constraints I had to take what was available. The parking is also horrible especially after 6PM. Most of the parking slots have been converted to carports which you have to pay $20.00 a month for. For the amount they charge in rent, they need to upgrade their amenities and provide better security.

Details

Phone: (210) 256-8500

Address: 9032 Dugas Dr, San Antonio, TX 78251

Website: http://www.hillcountryvillasapartments.com

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