More Info
- Email Business
- Extra Phones
Phone: (210) 429-7244
- Services/Products
- Oil Change.
- Payment method
- check, debit, all major credit cards
- Neighborhoods
- Wilshire, Northeast San Antonio
- Category
- Other Information
Services: Oil Change
Reviews
08/30/2007
I would not recommend this Express Lube for military or people with out-of-state plates. I took my truck to get the State inspection sticker at this Express Lube but was never offered the proper form for out-of-state tags, so when I went to get my truck registered in Texas b/c my tags had expired, I could not b/c apparently I was not given the proper paperwork @ Express Lube. I was fuming, so I called the Express Lube and asked the gentlemen why I was not given the proper paperwork, he stated that mechanics are suppose too. He also stated that since military personnel with out-of-state plates aren't here for long they just don't offer it to them. I asked him what he could do to help me and he stated that I had to bring the truck in for the proper paperwork. I told him that I could not drive my truck with expired tags on or off a military installation. His respond to that was, "You can drive it off the post but you just won't be able to get back on to the installation. I told him I live on the military installation. His answer to my problem was to drive my truck with expired tags to get the proper forms.
I definatly take all complaints seriously and I would like to appoligize for not giving the attention to detail that you desirved. I do stive for perfection at Express Lube and it frustrates me as it does you that I did not acieve it. I did make a manager change at this store, I am sure that all issues have been resloved. Please feel free to give me a call before your next service and I will make it a point to meet you there.
Details
Phone: (210) 826-4414
Address: 1525 Austin Hwy, San Antonio, TX 78218
People Also Viewed
- Discount Tire
1475 Austin Hwy, San Antonio, TX 78209
- Christian Brothers Automotive Alamo Heights
1431 Austin Hwy, San Antonio, TX 78209
- Jiffy Lube
1564 Austin Hwy, San Antonio, TX 78218
- Valvoline Instant Oil Change
5401 Broadway St, San Antonio, TX 78209
- Alamo Heights Collision Center
1988 Austin Hwy, San Antonio, TX 78218
- Discount Tire
7954 N Interstate 35, San Antonio, TX 78218
- Jiffy Lube
9206 Perrin Beitel Rd, San Antonio, TX 78217
- Northeast Customs Collision Repair
7308 NE Loop 410, San Antonio, TX 78219
- SpeeDee Oil Change and Tune-Up
9412 Perrin Beitel Rd, San Antonio, TX 78217
- Autobahn
2306 NE Loop 410, San Antonio, TX 78217