Elite Technologies

We've had two computers worked on and each time our experience with Elite Technologies has been perfect; the work excellent, timely, and reasonably priced. We highly recommend this business.

My husband's computer suddenly stopped turning on and wouldn't load past the BIOS page. We figured it was an issue with the Hard Drive but didn't want to go buy another one and find out it was an unrelated SATA cable issue. Instead of spending a small fortune at Geek Squad or somewhere else, I decided to try Elite Technologies since it was just a block or so from where I live.

I couldn't have been happier with my decision. Sight unseen Robert knew specific particulars about my computer model and accurately diagnosed the issue within minutes for free. When it turned out the issue was the Hard Drive, he was able to replace it (with a memory upgrade) and included a new edition of Windows 10 Pro with warranty. He also was able to refer me to another specialist who might be able to recover my files from the burnt-out Hard Drive! Robert has amazing social skills and was beyond patient and polite, answering all my inane questions and taking my blown-out-of-proportion fears in stride with good humor.

From the time I called him up to me now typing this review in the comfort of my own home was less than 24 hours. I just can't believe how fast and good this service was.

Oh! And as a bonus aside, Robert mentions that he builds custom PCs. I've known for years that I was being screwed by buying computers as-is from Dell, Amazon, et cetera, but I didn't know enough about building them myself to buy all the components to put an amazing one together at a fraction of the cost. It's exciting to know that there's someone trustworthy that can do this for me.

From what I can tell, most of Elite Technologies's business is word of mouth and positive customer reviews. There are TONS on Google and curiously few here on Yelp. That should change, this man is one of San Antonio's best kept secrets.