Millcreek Cabinet & Design, Inc.

I can't say enough good things about the quality of the cabinets, the installation or the service that Millcreek provided.

The cabinetry was very well thought out and the build quality was second to none, the installer did a wonderful job ensuring that they were placed correctly, while still ensuring that the rest of the home was not damaged during the install.

The owner of the company spent personally spent several hours repairing damage to the cabinets caused by another sub-contractor (granite countertop company). The repairs were quick and the results were very impressive.

Millcreek did the cabinets on my multi million dollar remodel and did a terrible job.
Here's a summary of my issues:
1. Damaged Cabinets that they have not replaced and others that they made it very difficult to want to replace.
2. Surfaces were uneven for the counter top and it was like pulling teeth to get them to remedy.
3. We purchased burled wood for a piece and we were never given a chance to approve a color. They choose the color and wouldn't replace them when we didn't like it. We had to have another finish carpenter replace them.
4. They finished 3 months later than when they promised...at times, leaving the job site for up to three weeks with cabinets strewn around my house and in the way (getting damaged and the owner saying he would not warranty if they were damaged)...not returning calls.
5. Many times, they would promise to show up and would not.
6. They were very difficult to work with once there were issues.

Take it from me, I would stay away from this company. Not who you want to work with.

They just did our new home. Very nice work by Spence and his crew. Any details that were not right were made right quickly and with a smile. The price was very good for this quality of cabinets.