Guthrie Bicycle

Avoid this shop if you could. I bought an new Santa Cruz bike from them late 2013, it's a 2012 model. I rode it for over one year and one of my friends just noticed that my brake is just not there, I had to squeezed all the way to brake. I didn't have much experience with the bike and both brakes are like that since I bought the bike. I took the bike at least twice back to them, because something else was wrong from the beginning but they never told me anything about the brakes, last time I took the bike to them is just few weeks before my friend found out the problems. I fell the bike many times and one of the injuries was horrible that I could have been gone. I argued with different sales there when I sent the bike to them, none of them even cared about this. I tested some of their bikes in the shop, I found at least one of the brakes in their shop has the same problem, the left side brake you have to squeezed all the way down. The sales just said "oh, that needs to be adjusted." Instead of caring of people's life in their hand, they charged me over $70 and I paid and left the shop. Please note I weight only 120 lbs, and the bike was hardly ridden last year. The bike has a lot of other problems since the beginning.