Gerry Wood Kia

DISRESPECTFUL & INCOMPETENT organization - AVOID!. Emailed this dealer and 25 others when looking for a new car. Their price wasn't the lowest, and I told them that's that and moved on and purchased elsewhere. Easy enough. After that initial email, I was ILLEGALLY signed up for their SPAM MAILING LIST and began receiving messages from them. The first one I clicked "unsubscribe" and it claimed to have me removed. Incorrect. A few days later, another email from them, to which I replied to the sender letting them know NEVER TO CONTACT ME AGAIN and that their unsubscribe system was not working. I received a reply from them saying "I will make sure that you don't be contacted by phone, nor email again. Thank you." Incorrect. I've been contacted 2 additional times since then including today yet again, despite having their word of NEVER CONTACTING ME AGAIN and REMOVING ME FROM THEIR SPAM MAILING LIST. These are the worst types of businesses, with no honor or respect for their customers. Imagine dealing with this type of incompetence on a regular basis... it would be unbearable! This organization isn't intelligent enough to resolve these basic problems, how could they be trusted with customer financial information, social security numbers, loans, servicing your vehicle where you entrust your family's safety? They can't. Never do business with this scum of the earth type car dealership, you'll regret it as I have even at the beginning of the process.

Service dept. is completely inefficient, Stay Away! Bad communication, long waits and sometimes the repair doesn't even get done (but this won't be communicated until the end of the day, even if they've had your vehicle since 8 or 9AM). Have never had this many problems out of other dealerships and/or repair places. Very frustrating. Don't see another Dodge in my future, and definitely don't see another visit to this place.