Lana's Affordable Cleaning

They initially were doing a good job and then over time the job got worse and worse. They do clean the floors, windows, appliances but after when they done there still is a lot of dust, crumbs and dirt all over the house. They often forget to clean places that are obvious even after I had to point to them a couple times. We have a big house with a lot of wooden floor and they wash the mop and change the water only one time while they mop entire floor. They use dirty cloths on the appliances that after they are done the stainless still looks like no one had wiped it at all. Their prices are higher than most of others cleaning companies. Their own employees made comments that implied that getting the job done quickly was more important that the quality of the work. We had a great relationship with them before I complained. When I did contact the owner with my complaints about the poor job she called me back in a couple days later and left a message that they can not clean my house anymor