Stonewater Spa Salon & Boutique

MILITARY SCHEDULING USED AS EXCUSE FOR EXCESSIVE CHARGES BY SURPRISE, NO advance notice of policies.

Never again. This place has too much business so they don't need mine. I have had tremendous difficulty being able to schedule an appointment to my convenience. Also, their scheduling is positively military with a total lack of flexibility for real life situations.

For example, if you book for a full facial $85 1 hour, and you are 1 minute late, they knock you down to express facial 30 min ordinarily $65, but they charge you the full $85! If you have an emergency and cancel same day they charge you full $85 even tho you did not receive any service!

NO CONSIDERATION for traffic or medical emergencies, not the kind of stress I need for a "relaxing" svc. They do not tell you when you are scheduling a svc what these policies are, they spring it on you at the last minute. It's a scam to overcharge the customer for less service, or no service. I'll go elsewhere.

Stonewater Spa provides high end spa and beauty services in a comfortable and elegant setting in the Plaza Frontenac Mall. The staff is expert, gentle and caring. For a day of pampering, go to the Stonewater Spa.

Katie is great. So into change & giving you a new look and spirit lift. New color with hi-lights & new style. It's the new me at 50. I look 10 years younger. Thanks so much Katie. You're the best!!!!!