More Info
- Email Business
- Extra Phones
Phone: (314) 241-5484
- Neighborhoods
- Downtown St. Louis, Downtown East, Downtown West
- AKA
Charrette Community Mgmt Co
- Other Link
- Category
- Other Information
Parking: Street
Reviews
04/23/2016
My wife and I had an appointment with Cindy at 220pm on 4/23/2016. We waited 30 minutes and she was a no show. She finally contacted us at 303pm, and we asked her to call.
She did call and apologized but then tried to justify not contacting us about her being late (via email) and then tried to shift the blame by saying she was there at 232 pm. Instead of trying to make amends she decided to make excuses and that is what irritated me most.
I would have loved to see those lofts at Bee Hat, but given the amount of attention the management staff gives potential customers, I feel that I might not be able to look past the treatment my wife and I received. I will now wait for a response from Elaine Conroy, Co-Founder & Executive Vice President, whom I have contacted to see if we can see the lofts, when I want to and if we can have someone besides Cindy show us the place.
10/12/2011
This company is all about renting apartments and the superficial qualities of a property, but has no interest in or time for effective management of their properties.
Thank you for your comments. We are sorry to read any negative reviews about our company. As the new Director-Property Management, I have been responsible for improving customer service. We have changed the majority of the office staff has been changed. We are very customer service oriented and if you are still experiencing any problems we would like to hear from you. Please contact me at 314.241.7368 or droemer@charrettecommunities.org. I will respond to voicemail and/or email.
Details
Phone: (314) 241-5483
Address: 1207 Washington Ave, Saint Louis, MO 63103
Website: http://www.charrettecommunities.org
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