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General Info
UC Davis Health System improves lives and transforms health care by providing excellent patient care, conducting groundbreaking research, fostering interprofessional education and creating dynamic community partnerships. The health system includes the nationally ranked UC Davis Medical Center; the 1,000-member UC Davis Medical Group; the UC Davis School of Medicine, one of the country's best medical schools; and the innovative Betty Irene Moore School of Nursing. As the region's only academic health center, UC Davis Health System is focused on discovering and sharing knowledge and providing the highest quality of care. UC Davis Medical Center serves a 33-county, 65,000-square-mile area that stretches north to the Oregon border and east to Nevada. Centers of excellence include the region's only Level 1 pediatric and adult trauma centers; the National Cancer Institute-designated UC Davis Comprehensive Cancer Center; UC Davis Childre's Hospital, the region's most comprehensive pediatric hospital; the UC Davis MIND Institute, devoted to finding treatments and cures for neurodevelopmental disorders; and more. The medical center further extends its reach through the award-winning telemedicine program, which gives remote, medically underserved communities throughout California unprecedented access to specialty and subspecialty care. UC Davis Medical Group is a 1000-member physician group offering nationally-renowned primary care and specialty expertise in more than 150 areas of health care. The medical group operates 17 outpatient offices in 10 Sacramento-area communities, each with same-day appointments for acute care and access to interactive online health records. Most UC Davis Medical Group offices also feature on-site specialty care and the ability to consult with UC Davis faculty specialists in Sacramento. To find a doctor, visit the Find a Doctor tool on the website. You can search for doctors conveniently located near your home or work, and review their biographical information to learn more about your choices. UC Davis accepts a wide variety of health insurance plans. View the list of accepted health plans on the website or call the Consumer Resource Center at 800-2-UCDAVIS (1-800-282-3284). UC Davis is dedicated to enhancing access to health-care services for its diverse patient population through professional medical interpretation and translation services and cross-cultural communication. UC Davis interpreters and translators serve patients in multiple languages, including Spanish, Russian, Hmong and many others. For more information on services, locations, accepted plans, languages spoken, and more, visit the website or call the Consumer Resource Center at 800-2-UCDAVIS (1-800-282-3284).
Payment method
insurance
Location
UC Davis Health Campus
Neighborhoods
Southeastern Sacramento, Med Center, Central Oak Park
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Richard W.

01/11/2017

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My experience with UC Davis is that they have a one size fits all mentality and are very shy to perscribe pain medication or any mediction that is controversial and run their Medical Practises on the rules of Liability and Bottom Line Finances. I was shocked at what they bill my insurance for and amazed at how they get away with it since all the Doctors are so young and inexperienced often resulting in non resolution on my condition that has allready been diagnosed. They will walk you though a chain of specialist that have no or little opinion and try and try to keep you on a tredmill. They will try to break you so they can fix you. Good for business but bad for patients.

Overall
I have never posted reviews be...

I have never posted reviews before but the WARNING needs to go out. I have been generally happy with my care from UCD for the past 10 years, but I have rarely been as frustrated with ANY company as I am right now. Last year, as I always do, I set up routine physical exams for myself and my husband at the UCDavis Medical Clinic on Madison Ave. I have been doing this for almost 10 years with no issues. I requested, as always, ONLY the basic services that are covered by my insurance, United Health Care. I have never had a problem before but this time they charged us over $1500 in "lab fees" over and above the covered basic services that were requested. I would NEVER have approved $500 to see if our vitamin D is low...I would just buy a $6 bottle of Vitamin D and take one each morning. The charges are ridiculous, certainly high enough for them to cover insurance specialists or at least a warning sign and a strong mention from the receptionist that tells me I have to figure out what services are covered by my insurance even with a basic physical.



When I called to find out what the problem was, United Health Care indicated that due to some Obamacare changes, they didn't cover what they used to. United Health Care indicated that they had sent out extensive software and letters and requests to all of their providers (including UCD) to inform patients of additional charges no longer covered. UCD says they have no way of knowing, (?!?) that somehow I am supposed to know all about health insurance practices. THESE WERE ROUTINE PHYSICALS, certainly they should be able to provide me with ONLY the requested and authorized services. The lab slips are unreadable to the layman. I did not authorize anything more. Even my little 2 person dental office will provide needed direction about insurance coverage BEFORE they provide treatment.



I am appalled at the lack of accountability and customer service that has been displayed by UCD "Patient Relations". All they did was resend they billing to the insurance. Insurance customer service agents there told me earlier that with proper codes, they could pay some of the charges, but UCD refuses to even try...a weak appeals process involved resending what they had already sent to the insurance company.

Details

Phone: (800) 282-3284

Address: 2315 Stockton Blvd, Sacramento, CA 95817

Website: UC Davis Health System

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