Mercy General Hospital

Had my son here for a scheduled csection and will be having my daughter here as well! The nurses are great and the level of care is excellent!

My 85 year old dad went to the ER for three hours only to come home with a $13,111.00 bill for some imaging diagnostics for a bump on the head. No, he didn’t have a heart attack, no, there was no emergency surgery involved. He fell and bumped his head. That was it.



The doctors there have told me that old folks can get confused and fall when they have an infection. And sure enough four weeks later Dad had to be admitted for a terrible infection. And guess what? When we went in for the bump on the head they didn’t even take a blood or urine test to see if he had an infection! The only detailed items on the bill were radiology exams.



To rub salt in the wound, my husband spoke with an outpatient radiology service. To perform the exact same radiology scans at their place would have cost in total under $1,000. This was in the ER but does that justify charging over 1,300% increase?



No one at Mercy Folsom will even discuss this with me. I’ve called repeatedly. Now they have sent the bill to a collection agency. I’m concerned that they are gouging the public and don’t want to admit it. They aren’t even willing to negotiate this bill. Is the legalized robbery?