Envision Landscapes

Not professional at all! The job was for our front yard to be landscaped combination sod, rock, decomposed granite & some shrub planting. We had an idea of what we wanted, but left the majority of the design/details up to them. After the job and hearing our concerns, instead of saying give us a couple days and we can stop by... We got an ear full of excuses, stretching of truth, double talk and insults on how we were as clients.



1. They planted Gardenias directly in clay and they started dying 2 weeks later. Also planted some in an area that gets +8 hrs. of direct Texas sunlight.

Their response: "You need to fertilize them and you have such a poor attitude I doubt anything can grow in your yard"



2. Decomposed granite was not installed correctly between curb and sidewalk area, didn't use the sidewalk and curb as a barrier, just mounted it a top the existing dirt. Washing out now and when too dry flaking away.

Their response. "We just did what you wanted us to do, I thought you'd have problems when we installed it, but thought y'all knew that too, it was just obvious."



3. AND THE KICKER!! We paid y'all $3000 which is a lot for us, we expected quality work/workmanship and assurance that satisfaction was a guarantee.

Their response: "$3000 is a drop in the bucket to us, we work jobs $30,000 and more" demeaning the amount we paid them.



4. Thru 7. Well hire them and you'll fill in the blanks!