Colonial Village at Sierra Vista

I'll begin with parking- The parking is so horrible- good luck ever getting the office to rent you a parking spot. The whole year I lived there I saw numerous people move in and get parking spots, yet somehow every time I asked if a spot was available yet they would say no. So instead, I had to literally park almost a mile away from my apartment every single day, walk through several sprinklers (that were aimed at the sidewalks and parking lots), while my new neighbors always managed to get a covered spot. One neighbor had a dog who she would let use the bathroom all over the stairs, door mats, and third floor landing. I told the office several times about this and all they said was "she's not supposed to have a dog in her apartment," but they never did a single about the dog or it's mess. Then came the pigeons. We had a whole family of pigeons that made their way into our attic/ AC vent area through a hole on the side of the roof. The birds were very noisy and kept us up late at night. We could constantly hear and see the birds coming in and out, but I had to call the office several times before anyone would even bother coming out to look. At this point, you'd think they would try to fix the problem. Instead, the manager tried telling me that there were no birds and they couldn't see what we were talking about. I literally had to make the manager walk with me himself to my apartment himself so he could see the birds that were coming in and out of the roof. Finally, the manager had to acknowledge that there were birds in our roof, however instead of offering a solution he simply made a joke about how they had found a "new home" in our attic. Weeks and months went by without the complex offering to do anything about the birds. Apparently they needed a permit to fix the hole in the roof. That was understandable, however at this point it had been several weeks of complaints to the office before they had even acknowledged there was a problem, then several more weeks had gone by and they still hadn't given us any updates or offered any kind of solution. The only reason I knew they needed a permit to fix the roof was because I was constantly calling them (speaking of which- good luck talking to anyone other then the voicemail box that never gets checked). So at this point, my husband and I start getting really sick (probably from all the bird feces in the attic and air vents). Eventually, months after they finally acknowledged the problem, the office has someone come and NAIL A MESH SCREEN over the hole that the birds came in through. They did not even attempt to get the birds out first before closing the hole. So now, we had not only have a family of birds screeching loudly, but the birds are actually trapped in our roof, dying of starvation. I bring this to the attention of the office manager and all he said is that they 'fixed the hole' and basically, what more do I expect. After this whole ordeal, and constantly feeling sick with the (now dead) birds in the roof, we decided it was best for us to just pay the money to break our lease and move out early. It was the best decision we ever could have made. It is worth paying more at our new place. Since moving out (we still live in the same area, so it can't be allergies) we are no longer sick and we don't have to worry about not being able to find a parking spot or literally parking on the complete other side of the complex (or in the apartment complex down the road which we've had to do twice).

I am posting this review on every apartment review website possible so that people can be warned and hopefully one day the apartment complex will take better care of it's tenants.