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        General Info
        HighTech Communications, Inc. is a licensed, bonded, and insured security company that has served Rocky Mount, NC and the rest of eastern North Carolina for over 38 years. We specialize in all areas of residential, commercial, industrial, institutional, and agricultural security. We provide our customers with top-of-the-line products and high quality workmanship. We take the safety of you and your family, business, and property seriously. Our team is always courteous and prompt and has the skill to get the job done right the first time.
        Email
        BBB Rating
        A+
        BBB Rating and Accreditation information may be delayed up to a week.
        Services/Products
        Fire Protection Installation, Installation Services, Security System Repair, Medical Equipment Maintenance, Security System Installation, Medical Equipment Installation, Fire Protection Equipment Repair, Fire Protection Maintenance, Maintenance & Repair, Home Security, Commercial Fire Protection, Wireless Home Security, Smoke Detectors, Infrared Systems, Wireless Home Security Systems, Window Sensors, Security Systems, Central Station Systems, Fire Detectors, Medical Alarms, Keypad Systems, Motion Detectors, Fire Alarms, Door Sensors, Cameras, Home Security Systems, Commercial Fire Protection Equipment, Alarm Systems.
        Brands
        Honeywell
        Payment method
        check, cash, money order
        Neighborhood
        Sunset Towers
        Accreditation

        Better Business Bureau

        Other Link

        http://hightechcom.com

        Categories
        Security Control Systems & Monitoring, Fire Protection Equipment & Supplies, Medical Equipment & Supplies
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        Reviews

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        VL
        Veronica L.

        04/01/2016

        Overall
        Service

        I have never had such an awful experience with a service company. I called today because I was having problems with my alarm system & spoke with Lisa who wasn't helpful at all & transfers me to a manager who didn't even have the courtesy to give me his name who was so rude that he stated he should bill me for this call because his employee was on the phone for 20 mins. What kind of manager treats a customer with such a condescending tone. He cut me off as I was trying to educate myself of how the service works and hang up on me. If this is the management that runs this office I wouldn't trust them to monitor my home with their poor service. How can a customer choose the right service if the employee or manager doesn't have the time to be on the phone with a customer. The entire staff needs to go to several customer service seminars. If there were negative stars that would be too generous.

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        Details

        Phone: (252) 443-7937

        Address: 142 Roundabout Ct, Rocky Mount, NC 27804

        Website: http://hightechcom.com

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