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General Info
When you visit Gabe Rowe Nissan, you will experience the world-class service of a knowledgeable and experienced staff. We are committed to your satisfaction and strive to exceed our customers' expectations. We are the Nissan dealer with the inventory and price to get you into your dream car today. We've served thousands of customers from Rocky Mount.
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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Brands
Nissan North America
Payment method
discover, master card, visa
Neighborhood
Sutters Creek
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Reviews

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DC
Detrick C.

11/11/2014

Overall

First and foremost, I was quoted a price of $1300 dollars to fix my timing belt on my Nissan Maxima. Despite, living in another county and a history of past problems with Gabe Rowe and another vehicle I purchased from them I decided to give them another chance to service my vehicle. After dropping off my car I was contacted by a Gabe Rowe associate some thirty minutes later telling me my car would cost an additional $900...with no REAL expectation why! According to the service manager "I told him the wrong car year," which was a complete bold face lie! As if that wasn't bad enough the rental car that they "paid for" didn't come with insurance, so in addition to paying for the car repairs I had to pay for the rental insurance out of my pocket! Because of the increase in cost and lack of professionalism I decided to forgo the the repairs through Gabe Rowe. Upon entering the service office the service manager tries to bill me for the rental they promised to pay for because I choose not to spend some $2000+ dollars for something that I was told would cost $1300! We literally went back and forth over a $35 dollar one day rental fee because he felt his million/billion dollar COMPANY could not afford to cover the $35.00 rental because I the INDIVIDUAL decided I did not want to pay them an additional $900! After this issue the service manager thought it was a good idea to ask me to leave my car for them to service my airbags because of a recent recall! I spent $22 dollars on rental insurance and 2 1/2 hours bringing and dropping off my car to only leave with the same problem I came with. I will never, ever go to Gabe Rowe anything for any reason!!! I will not go there even if I break down in front of their place of business! This was an absolute waste of time and one of the most horrible car experiences I have ever had. I do not recommend Gabe Rowe for anything, zilch, zero, nada!

Overall
I called salesman at Gabe Rowe...

I called salesman at Gabe Rowe Nissan. Ask for info on new car. Had met salesman before and he was very nice to work with. When I ask for a price he called back and said that Mr. Rowe want to meet us in person to talk price. Told salesman about contact with another dealership and the excellent price they had email us. Salesman said that Mr. Rowe said he would meet or beat the other dealership's price. Told salesman we didn't want to drive the @45 miles without a price. He called back and promised a price match or better and would even pay us gas money if we would only come talk to Rowe. Drove to Rky Mt., waited 20 min for Rowe to come in and tell us he could not match price. No gas money was offer either. Don't believe their pitch. Got excellent price from another dealer. Find what you like and shop around. I don't recommend Gabe Rowe Nissan.

Details

Phone: (252) 200-3653

Address: 851 N Wesleyan Blvd, Rocky Mount, NC 27804

Website: website

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