CLU Home Improvements

Very unreliable, very very very slow! And never kept promises!!!





I gave him 50% downpayment last August, and a few more payment in following months, which made the total over 70% of contract cost. After 5 months, even the frame was not finished! He only send people to my house once a week, sometime didn't even show up in weeks. I tried to call and text him, and only rarely got some text responses.



They asked for payment very promptly though. We almost got called daily from his assistant when the monthly payment was due.



Knowing me almost going to sue him, he promised to get everything done within 2 months. Now 3 more months later, still, no major progress. Only frame and insulation was done after 8 full months!

Now my basement has been like war zone for 8 months. I have decided to fire him. I will fight to get my money back.



Oh, did I say the job quality was bad too? It often took inspector multiple times to pass one thing. Even the inspector in my town told me he could drive people crazy!



So do yourself a favor, stay way from this contractor!



BTW:

A few reviews from other unhappy clients I found online:



Company also known as CLJ Basement. I Hired this guy to finish the basement. It took almost one year to complete 80% of the work and remaining is still pending and I am hiring someone else to complete the work. Also they are very adamant, very difficult to approach. Do not hire these guys to finish the basement....



The owner is an unethical person. He over commits and does not deliver against his contractual commitment. Trust me, go with a more reputable contractor. He will string you along and not get the job done. The only thing he is good at is collecting a check from you. I'm filing a law suit for charges I incurred as well as filing a claim with the consumer affairs department to ensure his license gets revoked in the state of New Jersey.



Totally agree. Their office staff is not helpful, the guy shows up for his payment like clockwork every month, but they are totally lax when it comes to actually coming to do the work. Every one I know who has hired CLJ Basement to do their work is unhappy with the amount of time it took - more than a year in many cases. Also, they file inadequate permits so you keep failing the permits. It's like a Ponzi scheme, take a person's money and never show up to do the job even if customer complains. When they finally do come, it's not even for a full day of work, maybe a few minutes or a few hours, that's it. Then they don't show up for a few months. Don't hire them, they have taken about 500 jobs and only 10-20 workers to do them.



And more here:

http://www.bbb.org/new-jersey/Business-Reviews/home-improvements/clj-home-improvements-inc-in-trenton-nj-90067309/complaints#breakdown