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04/28/2011
I ordered St Augustine Sod from this company who gets it from West Coast Turf. The grass did not arrive at its scheduled time. The grass arrived early in the morning and was left with out notifying us. The grass was dead, dried out, and infested with white grub. There was also Bermuda grass in it as well as clovers and weeds. They tried to tell me that the grass was dormant. They wouldn't pick it up and didn't make plans to make me happy. They just told me it was dormant. It was dead! I had to install it since I already paid for labor. The reps for this vendor: AG Organic were combative and doubted my integrity. They wanted to charge me for this grass and turned it all around on me. This is the worst product I have bought in my entire life. I sent pictures of the dead installed grass and they backed off. One of the VP even had the nerve to tell me I was an aggressive person who was used to getting things my way and hung up on me. If this was my way I would have had beautiful lush green grass installed and would have happily paid for that. Instead I have dead, diseased, infected, grass. I would have been better off going with seed. The grass looks horrible and I have had to water, spray pesticides, and weed and pull grub out of each piece. They still insist that the grass is dormant. At least admit you were wrong!!! Horrible Horrible! Go to someone else! So sad my baby can't play on the grass for her second birthday party what a dissapointment.
12/06/2007
These people are so nice--they bend over backwards for you. I had both topsoil and sod delivered--they also assisted with referring nurseries to purchase trees and plants---EXCEPTIONAL CUSTOMER SERVICE--HIGHLY RECOMMEND!
10/08/2007
I needed top soil and sod for my new yard and you took such good care of us. Your quick service and awesome response time made a tedious job easy. I will refer you often. THANK YOU.
Details
Phone: (951) 780-2280
Address: PO Box 4366, Riverside, CA 92514
Website: https://agsoil.com/contact-us
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