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        Turtle Mountain Brewing Co

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        $$
        Brew Pubs, American Restaurants, Bar & Grills
        (2)
        CLOSED NOW
        Today: 11:00 am - 8:30 pm
        Tomorrow: 11:00 am - 8:30 pm
        Years in Business icon
        25 Years
        in Business
        BBB Rating icon
        Accredited
        Business
        Amenities:
        Offers outdoor seatingWheelchair accessibleGood for groupsHas WifiServes alcohol
        (505) 994-9497CallVisit WebsiteVisit WebsiteMap & DirectionsDirections905 36th Pl SE Ste CRio Rancho, NM 87124Write a ReviewWrite Review

        Reviews

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        What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
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        nikarigel

        08/11/2008

        Overall
        Don't Bother

        "Don't Bother" is the attitude you'll receive from staff and management a like. Here's how the "Don't Bother" attitude works at Turtle Mountain.



        1. Don't bother the sever Cassie K with your order, she is too busy talking to her friends/other staff to care to come to your table.

        2. Don't bother talking to the server, she won't tell you her name, nor will she listen to you when you say that you want drinks and that you'll order food after the appetizer.

        3. Don't bother asking about the menu, the server will reply with restaurants terms like "upcharge" for asking for a salad instead of vegetables and then she'll act really annoyed when you ask how much the actual "upcharge" is.

        4. Don't bother expecting your beer to be served cold and don't expect to be asked for your ID while your hands are not full of hot wing sauce.

        5. Don't bother asking the busboy the name of the server and the manager. While the busboy will tell you these things and he did not actually do any thing egregious, you will get to see that great "Don't Bother" attitude from the server when she asks the busboy what you asked him about and when he tells her, she'll laugh. (which leads to...you guessed it)

        6. Don't bother talking to the manager Liz, she'll see nothing wrong with the things her server did. Instead she'll actually defend her, not offer anything to try to make the experience better, but will entertain you with really stupid explanations and justifications about why things are done the way they are at Turtle Mountain.

        7. And last but not least, "Don't Bother" going...I won't go back either.



        I guess they didn't think that we would bother to write reviews online that could be viewed by many more people who may want to try their establishment.



        Save your money, they do not care about your business and make no efforts at all to make you feel welcome and wanted at anytime past the front door, because the hostess was actually friendly.

        Helpful(0)Flag
        comparts4less

        08/10/2008

        Overall
        Worst Service EVER

        Horrible service, rude waitress Cassy is of no help and has no business being a server. Don't waste your time and money at this place. It has the potential to be a great restaurant, if the staff and management were changed out for a real restaurant staff who cares about the customer. We got up and left after ordering wings, we complained to the manager and that was no help at all, we can see why the waitress has the attitude she does. Over priced food and poor service equals never going back.

        Helpful(0)Flag

        Details

        Phone: (505) 994-9497

        Address: 905 36th Pl SE Ste C, Rio Rancho, NM 87124

        Website: http://www.turtlemountainbrewing.com

        More Info

        General Info
        Turtle Mountain Brewing Company has been serving up the best wood-fired pizzas, calzones and house brewed ales and lagers since 1999. Our menu also offers salads with house-made dressings, East Coast style sandwiches and a variety of pub appetizers such as beer boiled wings, nachos, calamari and hummus. We also serve pub favorites such as our famous 5 cheese Mac 'n' Cheese, half-pound Angus burgers, slow-roasted ribs and a house-trimmed NY Strip. We serve up a variety of house brewed ales and lagers, with 11 beers on tap at any one time. Our Wooden Teeth American Lager won a Gold Medal at the 2018 Great American Beer Festival in the International Style Pilsner category. We offer NFL Sunday Ticket, so you can come and watch all the games, no matter who your football team may be. Turtle Mountain is a very family-friendly restaurant, and we also have a dog-friendly patio so you can bring in 4 legged members of your family. Come and see why locals call us simply "the pub".Turtle Mountain Brewing Company has been serving up the best wood-fired pizzas, calzones and house brewed ales and lagers since 1999. Our menu also offers salads with house-made dressings, East Coast style sandwiches and a variety of pub appetizers such as beer boiled wings, nachos, calamari and hummus. We also serve pub favorites such as our famous 5 cheese Mac 'n' Cheese, half-pound Angus burgers, slow-roasted ribs and a house-trimmed NY Strip. We serve up a variety of house brewed ales and lagers, with 11 beers on tap at any one time. Our Wooden Teeth American Lager won a Gold Medal at the 2018 Great American Beer Festival in the International Style Pilsner category. We offer NFL Sunday Ticket, so you can come and watch all the games, no matter who your football team may be. Turtle Mountain is a very family-friendly restaurant, and we also have a dog-friendly patio so you can bring in 4 legged members of your family. Come and see why locals call us simply "the pub".
        Email
        BBB Rating
        A+
        BBB Rating and Accreditation information may be delayed up to a week.
        Extra Phones

        Phone: (505) 814-1357

        Payment method
        master card, amex, discover, visa, all major credit cards
        Price Range
        $$
        AKA

        Turtle Mountain Brewing Company

        Turtle Mountain Brewery Co

        Other Links

        http://www.turtlemountainbrewing.com

        https://turtlemountainbrewing.com

        https://turtlemountainbrewing.com/locations-contact-us

        Categories
        Brew Pubs, American Restaurants, Bar & Grills, Bars, Beer & Ale, Night Clubs, Restaurants, Taverns
        Other Information

        Parking: Street, Lot, Private

        Wi-Fi: Free

        Bike Parking: Yes

        Attire: Casual

        Wheelchair Accessible: Yes

        Take Out: Yes

        Cuisines: Brew Pubs, American, Bar & Grills

        Alcohol: Beer, Wine

        Takes Reservations: No

        Outdoor Seating: Yes

        Price Range : Average

        Good For Groups: Yes

        Good for Kids: Yes

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