The Pointe of Ridgeland

If you want to live in a place where MAINTENANCE IS TERRIBLE & the OFFICE STAFF LIES, The Pointe is the place for you. The entire staff at The Pointe, with the exception of the groundskeeper, proved to be very DIFFICULT & outright DECEIVING. Maintenance takes at least 7 DAYS to acknowledge the problem & then maybe get to fixing it. We would often complain to the office about the maintenance, but NOTHING WAS EVER DONE. We actually began to have more problems after complaining.

We were charged $260 in move out charges because they allegedly had to clean countertops & floors. We were told that this type of cleaning was considered part of the turnaround & we would not be charged. When we asked if we could discuss these charges they said yes, but we received a call from collections a week later saying it had been turned over to them ON THE SAME DAY we received our letter notifying us of the charges!! Yet the office acted like we still had an option to discuss the matter & NEVER NOTIFIED us they were sending it to collections. Had I known we would be paying for them to clean, I would have used the day I took off to clean to make it a filthy mess instead.