Stamas Dental Group

These people are really great! Very professional and great with my kids! Dr. Stamos knows his stuff and is very helpful when I need some good advice. The assistants are so freindly.

This office made multiple mistakes on my bill with my daughter a while back. I had to go to the bank for copies of payments for them to stop billing me. Save yourself time and look elsewhere. Always read doctors reviews.

I would never recommend this dentist to anyone. They have, on MULTIPLE occasions, made mistakes regarding all of the following: appointment scheduling, billing, and insurance information. In countless years of going to dentists for checkups and cleanings, I have never had such bad experiences or unprofessional service. I can only imagine what unfortunate situations might happen if you had an expensive procedure.



First they told me my insurance would cover all of my cleaning and x-ray costs. It didn't despite me taking this up with them on multiple occasions (more on that later).



They also screwed up my first appointment, which meant I had to come in twice. Because of the mistake they couldn't complete my cleaning on the first day so I had to come back in a week later. Because of this error I made sure that this would only count as one total visit (since it should have been), which they assured me of. However, they billed me for two. So after I had to take two partial days off, I was charged double.



My insurance company said that they were not in network, but Dr. Stamas' office told me that they were when contacting them. Dr. Stamas' office reviewed my insurance before I accepted any treatment and confirmed that my dental insurance would be accepted and that I would owe nothing out of pocket. After receiving bills from them, wich arrived 4 months later) I called and they said they would fix their mistake. They did not. I was sent another bill later. By this time my second cleaning appointment had almost arrived and they said we could speak about it then and review the bills. Upon arriving for my appointment I asked them to confirm that I would owe nothing, which they did. After the appointment I received yet another bill, that included the first "mistaken billing amount" from my first cleaning.



After contacting my insurance company regarding the matter they said they would not cover the full amount and that the dentist's office should have never claimed that they were in network or that I would owe no payment.



After personally going too their office I paid my balance and told them I would not return. I asked to be removed from their "appointment reminder" texting service which kept telling me I had appointments that I had never made (I had originally said no to being automatically scheduled for appointments in the first place, when they asked on the date of my first checkup). They continue to send me text messages regarding "scheduled appointments" that have never been made. I have repeatedly asked to be removed from their text message service, yet I continue to receive these messages.



Please learn from my mistake and save yourself the headache by looking for another dentist.