More Info
- Extra Phones
Phone: (541) 316-1741
- Services/Products
- Accredited Bank Checks Beveled Glass Casement Windows Commercial Glass Coupons Custom Doors Custom Windows Door Installation Door Repair Double Pane Windows Egress Windows Energy Efficient Windows Entry Doors Exterior Doors French Doors Glass Doors Glass Repair Glaziers Home Glass Industrial Glass Interior Doors Locally Owned Patio Doors Shower Doors Sliding Windows Tempered Glass Triple Pane Windows Warranties Windshield Installation Windshield Repair Windshield Replacement Windshield Sealing
- Brands
- Auto Glass, replacement
- Payment method
- visa, discover, amex, mastercard
- Other Link
- Categories
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes
Reviews
08/07/2015
Ditto review with Jessie B. Dropped off a small order with a template on a Friday. Was given a price and a 1 -2 day turnaround time for the following week. Several phone calls the following week (Wed., Thurs.) inquiring as to status, not returned, not followed up on, etc. Went back the following Friday and spoke with the person who originally took the order, turns out there was small issue with the shape of the template, which was easily resolved at the counter. Apologies from the counter person for the delay, lack of follow up, was promised the glass by the following Monday - Tues. No phone calls, no glass by the following Thursday. Went back to the store, met the person who took the order: "Sorry, it hasn't been done yet, we're super busy, do you want to take your template some place else." Asked to speak with the owner, explained history to him, complained about the poor customer service. Owner's response: "Sorry, we're really busy." Took our template and left. Moral to the story: if you're going to do business with this company, get it in writing.
06/08/2015
Poor service with lying employees. It took months to try to complete a transaction. They never return phone calls and do not show up for scheduled appointments. I took time off work 3 times for them to no show, no call.
Bad business practices.
08/22/2013
Great customer service! Great products, efficient, and work in a very timely fashion! Highly recommend!
Details
Phone: (541) 316-1511
Address: 1462 S Highway 97, Redmond, OR 97756
Website: http://www.centraloregonglass.com
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