Kaiser Permanente Rancho Cordova Medical Offices

I had cataract surgery at Kaiser's eye surgery center and was very pleased with the results. Check-in was quick and easy and the surgery painless and effective--my distance vision is greatly improved. Even parking was not an issue.

Love this location! The pharmacy is speedy and the workers are always greeting me with a smile. I use this location for dermatology and appointments always run on time. Dr. Kuo is amazing. He always makes the time to address any of my concerns and I never feel like I was rushed through an appointment.

This review is about Dr. Lucy Marie Douglass !



STAY AWAY FROM THIS DOCTOR !

I thought that I was the only one who was treated with no respect and a very bad attitude. This doctor has no respect for her patients, she was more concerned to tell my that I committed fraud, and she insisted to give me a Cortisone shot, and when I refused and asked her for pain medication she said there are none for my arthritis. Really? There are no medication for arthritis and osteoarthritis ? She talked very rude to me, like she was a God, and I was a piece of trash. This is not acceptable. Instead of being helpful she raised her voice at me. I tried to be nice with her and I treated her with respect although she had no respect for me , the patient. Instead of focusing on my swollen knee and my pain, she was more concerned from where I got the Cymbalta for my Fibromyalgia. I can not believe. I quietly thanked her and she left, like a I was a disease and she did not want to spent any more time in my presence. On top of that I had to wait for her a very long time until she showed up. As of today, I still have a swollen knee, still in pain, taking 5 Alleve, to cope with this pain, which is not good for my stomach. I wasted my time and got no help at all. This by far, was the worst experience I had ever encounter at this facility. Looks like the doctors at Rancho Cordova Medical Offices are the lowest qualified doctors in the entire nation. Except Dr. LEE who really listened to me, after my unfortunate incident with the other doctor, who left me in the room ( previous complaint filled ) I really don't know what is going on with this facility . This is unacceptable, as of today I may have to go to the Emergency room, because of my pain and as a result of that, will cost the government more money, instead of having a doctor who will do her job.