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General Info
For more than 111 years, Rex Healthcare and its employees have been dedicated to providing superior healthcare by caregivers with compassion. As a member of UNC Health Care, Rex is a private, not-for-profit health care system that has provided superior care to Wake County and the surrounding area.
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Phone: (919) 844-8212

Phone: (919) 784-6175

Phone: (919) 784-3242

Phone: (919) 784-1371

Neighborhood
Northwest Raleigh
AKA

UNC Health Care

Rex Health Care

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Other Information

Parking: Lot, Free

Reviews

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DW
Deborah W.

05/03/2021

Overall
Expertise
Professionalism

My stay at REX was as good as a hospital stay can be.

BC
Basilio C.

09/16/2016

Overall
Expertise
Professionalism

not good one person die inside rex spress care and the doctor and rex spress personal not helph the person dIE WHAIT for ambulance
FOR ALL DOCTOR IN REX HOSPITAL HELPING THE PERSON CPR NOT WHAIT 15 MINUT FOR AMBULANCE THE PERSON DIE
f the person is unconscious and unresponsive, call 911 (or your local emergency number), then begin CPR. If an infant or child is unconscious and unresponsive, perform 1 minute of CPR, then call 911.for every doctor in duty

roxicarol

11/30/2011

Overall
Looks like I may have to find ...

Looks like I may have to find another doctor since the one I have only works w/Rex. I am very dishearted at this series of delimas that should have never occurred, since a similar situation occurred at WakeMed w/my husband having a 59-day stay from "hip surgery"....he even "died" but they brought him back...I am coming to the conclusion that Raleigh is sorely in need of a good medical facility. It's unfortunate that so much money is being poured into the hospitals it has and performing so ineffectively, from the "rotating" physician games they play, to the most horrid food on God's earth...I know they can't possibly be "tasting" it, or they just don't care. During his stay at Wake Med, I spoke with the "main man" on several occasions, who said he was glad to "find out these situations" where normally he had no way of knowing. Now whether he's done anything about it, I have no idea. The day my husband actually lived and left the facility, half of his clothing was "unavailable" and no nurses to have look for them...actually, no medical staff at all...I don't think they really know when people actually come in the rooms OR when they leave. Normally, there are papers with "home care" info and scripts for "meds" for these "new" conditions such as pneumonia and baterial bowel infection (the whole floor had it, I'm told...doesn't say much for the disinfectent does it...I never smelled any - don't think it was ever used). But as the letter before mine points out....the nurse ALWAYS have a good time, talking and laughing...I'm glad they enjoy their jobs...altho one said they aren't being paid that much, which is au contraire to previous claims in the employment advertisements and educational advertisement opportunities. But she looked pretty miserable as she did her job so maybe she was being monetarily reward for her "attitude"....Anyway, this all scares me to death..my husband and I are both disabled thanks to a drunk driver (illegal Mexican w/no ins, of course - the tag should have been picked up by law enforcement in Raleigh - might have even prevented the car from being on the road but don't try to fight them - you can't win...) traveling 100MPH, hit us headon...we are getting older now and I am so frightened that we will require medical care in one of these notorious facilities with medical staffs that really couldn't give a (I won't say) darn about what they are supposed to be there for...I think both of us had rather be dead...and I'm sure the lady that wrote before me wished she was, while going thru the horrid experiences she had. It's unfortunate we don't have more control over our insurance companies, explaining the occurances and then not pay for such "lack" of care...Maybe that would shake a few "staff" into shape, if that is possible...

granddad

09/16/2011

Overall
I have had 2 heart caths, 2 st...

I have had 2 heart caths, 2 stints and 1 angioplast done over the past 6 weeks on 2 diffenent dates and have been 100% satisfied. Check-in, registration, pre-surgery staff was great with explanations given on everything they were and would be doing prior to my procedures. Everyone in the cath lab were great with great care to explaining the upcoming procedure and to be sure I was confortable and answered all my concerns. After procedures I was taken to 3 west on both visits. The entire staff that cared for me duing my stays were very comforting, caring and always checking to make sure all was OK. My only concern was I had to be on the heart healthy diet - great food but a burger and fries would have tasted great. Over past 11 years I have had 9 medical procedures and operations done at REX - with 3 of them admissions, one of them 10 days. I AM AND WILL ALWAYS BE GRATEFUL TO THIS HOSPITAL AND THEIR WONDERFUL STAFF NO MATTER WHAT THEIR JOB WAS. THANKS

jwells5546

03/22/2009

Overall
Unsanitary ER

Rex Hospital has the filthest examinint rooms in their ER I have ever seen. I was ther for 9 hours last night. The wait alone was bad enough but the examining room was so dirty a public restroom would be an improvement. I walked & the first thing I saw was drops of blood on the floor along with other undetermined spots. The curtains were dirty with various spots that looked like bugs but were dirt. At the price insurance companies pay for our treatment we should expect not to be exposed to a room that seems to have missed the cleaning staff for several weeks.

Details

Phone: (919) 783-3100

Address: 4420 Lake Boone Trail, Raleigh, NC 27607

Website: http://www.rexhealth.com

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