Qwik Pack-N-Ship

They are awesome! Recently under new management and Jecia is great! She helped me with my flyers recently and got them the same day for a good deal!
She explained that they don’t normally do same day Flyers but she could for a rush fee!
Exceptional customer service!!
Check them out!!

STAY AWAY FROM THIS ESTABLISHMENT!

I spent all morning trying to track down a missing $1500 package. I dropped it off last Wednesday, and it had ZERO scans from UPS. UPS officially launched an investigation, and advised me to call Qwik Pack & Ship to see if it was lost there first. So I called, and was advised that the UPS guy doesn't scan the packages in when they receive them but they would check to see if it was there. She would call me back she said. I called back after 20 minutes, and she told me she had about 5 packages waiting to be picked up, and started rushing me off the phone. I asked if she could at least verify my package was over there, she scoffed and gave me attitude. I think I deserve to even know if my package is among the 5, which she said she would call me back (she did not have my phone number) and hung up. I called 5 times over the course of the next hour, and she kept blowing me off. Finally I called at 11am, and she caught a MAJOR attitude with me telling me that the UPS guy was there picking up the package now, and that she had to go. SHE NEVER EVEN VERIFIED MY PACKAGE WAS THERE!!!! She proceeded to lecture me about how it wasn't her fault and that I could come pick it up if I wanted, and how I was not only holding up the UPS guy but also customers. All I wanted was to verify that my package was there. She told me I would see that he scanned it in shortly. When I asked why that was different from what she told me earlier, she pretty much told me that I was catching an attitude and she wasn't going to deal with it and she had to go. When I asked if they would pay to have it overnighted, since this was their fault and was causing me to lose business, she told me that I wasn't the only one losing business, as she was sure she was going to lose mine and hung up. I am beyond livid, and I called the local UPS hub to find out that no trucks have been broken down, and no one has visited that store yet today. So not only have they misplaced my package, that I STILL do not even know if it is still there, but they lied to me. STAY FAR AWAY! I was a regular customer here and always enjoyed the business of the gentleman who is there in the afternoon, but this lady in the morning is beyond rude AND a liar.