Stephan's Auto Repair

Just experienced the rudest service ever!!! Dont take your vehicle to Stephans auto on Douglas!!
Not only was he rude but was over priced!!
He wanted $440 for muffler!🤔
Rudest service ever!!!😡,plus he threatened me if I didn't pick up my car,he was going to have it towed immediately.How can you tow someone's car immediately if they refuse the work,like come one now this is the most unprofessional shop I've seen and I use to work customer service.Ik for a fact that they work on commission per job and not a hourly rate,it's why they are rushing the job.I'll never go here again

I took my car in because it kept overheating. The mechanic that helped me was very friendly, and told me he'd check it out right away. About an hour later he called and said that my car had a coolant leak. Within that same day they had it fixed, and they charged me almost nothing. I would highly recommend this place to anyone!

My car broke down on the road. The person who stopped to help me worked at Stephan's auto. He was very nice and tried to get my car running where it broke down. He wasn't successful at getting it running but he was able to tell me what was wrong. He gave me the number for a tow company. I had the tow truck take my car to Stephan's auto, they had it fixed by noon the next day. They even picked me up to retrieve my car since I didn't have a way to get there.

Very bad service they bill for work they don't perform

I used to take my car to Bob Stephan's auto and after he passed away i wasn't sure where to go. When Stephan's auto opened i found out it is still owned by his family. I called to get my brakes done and they were cheaper than any of the other places i call. I called in the morning and they did my brakes the same day. I was very happy that i didn't have to wait and they treated me good.