GameStop

I am about fed up with Game Stop in general and here is why. I was super busy with work so I had my wife take my game back to the store for me. They refused to do the return stating they needed me to be there in person with photo ID and the credit card. Excuse me? Its a return not a purchase and it was clearly done on the card I gave to my wife for the return. So why does it matter if someone else gets my money put back on my card for me? SECOND MAJOR ISSUE: Stop trying to sell me the stupid upgrade for the power-ups reward card. I DONT WANT IT. I am sick and tired of being treated poorly when I tell the CSR that I dont have or want it. Tired of being lectured about all the great benefits even AFTER I SAY NO NO NO NO NO. Lloyd center does not know how to take NO for an answer. Once I find an alternative to Game Stop I will never shop here again. I purchased all 6 of my game systems here and over 600 games during my lifetime. I would like to think I am a customer they would hate to see go. But alas they are just another money grubbing corporation who does not care about their clientele. SEE YAH! Today 11-19-11 the CSR named Sarah that helped me do a return tried to give me gift card instead of putting the money back on my credit card. She also shouted at me the whole time she was talking. I mean is this girl deaf or did she think I was deaf? I hate this Game Stop location more than all the rest.