Porterville Storage

I rented a space for two years without incident then last month I was late on a payment and called and told the woman at the customer service desk that I would pay her all money owed on the next due date. A few days later I called to confirm that the payment was being mailed and she told me that my storage unit has been locked and that my due date was now changed. I was furious because she already was aware of my situation I asked her why a letter was not sent to me to let me know what was happening ( I reside in San diego) she replied " The letter was sent out today". She continued to be rude and told me that she was just doing her job. All in all the woman was rude and very unprofessional, after being with Gilmar for two years you would think they would treat their long time customers with courtesy or any customer for that matter. Needless to say I transfered my things out of the unit to a different location.