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West Texas Counseling & Rehabilitation

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10/08/2016

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WTCR Methadone Clinic - Plano

I've been going to this clinic for over 10 years. I only recommend this place if you are a hardcore IV user or take LOTS of morphine everyday. The only reason I still go is becuase I have takeouts. Also if you take any kind of Benzos, you'll probably won't get admitted. The waiting room is always hot as hell because they're too cheap to fix the A/C. It's nice and cool in the rest of the place.

First off, this is the LEAST professional "medical facility" I've ever seen or heard of! All the nurses (except for one) are rude and don't even seem like they want to work there. Especially LISA, she can't do a TB test or even smile to save her life. She has long press-on nails and uses them to handle and work the syringe. One can't even ask them a question without getting a rude comment in return. The "Doctor" CARLA MICHAELS is barely a doctor at all. She has NO bedside manners and cuts you off when you answer a question!

The c***t in charge of the Northstar paperwork, CATHY STEVENS, is so mean, rude & bitchy I don't have words for it! Apparently she gets her kicks from making people as miserable as she is. She just spends her time there smoking by the back door and NOT doing the work she should be doing.

Unfortuntely this one is supposed to be the best WTCR facility, but the others are even worse - believe it or not.

The staff treats the patients like children or common criminals. It is supposed to be a rehabilitation facility, but there doesnt seem to be any focus on rehabiliation, mainly because they can't keep a counselor there for longer than a year. I don't think the owner would approve at all.

In closing the only positive thing I can say about this place is that Ive been clean for years now because I go there. Nothing else.

CM
Chad M.

10/06/2015

Overall

Went here for 10 yrs due to convenience but also courtesy dosed around the country at numerous other facilities due to work and this one is the WORST facility by far. I have had about 20 dif counselors within that 10yrs because nobody w a shred of a braincell will continue to work there.They do everything in their power to keep you addicted to methadone. I'm not going into too much detail but if you are looking for a good clinic in North Dallas, go to Med Pro in McKinney.Wtcr are legit legal drug dealers ONLY! They do not care about their patients one bit. And Dr. Michael's is a joke. This is simple advice from a ten year patient. Take it or leave it.

Details

Phone: (972) 516-2900

Address: 1108 Dobie Dr Ste 102, Plano, TX 75074

Website: http://www.wtcr.net

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