Rent A Wheel

AVOID THIS PLACE! They take extra payments after your last payment is paid. Then when you have a bad tire 5 months after getting them, THEY DON'T HAVE ONE IN STOCK!!! I called on Saturday and Mgr tells me he'll get it ordered and be there Monday or Tuesday. It's Wednesday and now he tells me it was ordered out of Houston and might be there tomorrow! All the while I've had to take off work to avoid a blow out on my 135 mile trip to work. Lost 3 days pay because of this sorry place! If they would have told me this originally I could have went to work Monday. ...

Avoid this place at all costs. I brought my car here in April, and they damaged my brake calipers the minute they lowered my car after installing the wheels I was going to purchase. Apparently, the wheels didn't even fit! (How does a professional wheel place miss that?) After many attempts to get the damage repaired, and after many runarounds and excuses by the manager (Dave), they finally repaired the calipers, but did a shotty job. One of the employees even tried to convince me (with a smarta$$ attitude) that they were just fine! I told the manager I brought the car into his shop in perfect condition, and that I expected it back in the same condition. After months of lame excuses, I decided to go elsewhere to get the work done at a very nominal price, and in a short period of time. If Rent-a-Tire in ... I brought my car here in April, and they damaged my brake calipers the minute they lowered my car after installing the wheels I was going to purchase. Apparently, the wheels didn't even fit! (How does a professional wheel place miss that?) After many attempts to get the damage repaired, and after many runarounds and excuses by the manager (Dave), they finally repaired the calipers, but did a shotty job. One of the employees even tried to convince me (with a smarta$$ attitude) that they were just fine! I told the manager I brought the car into his shop in perfect condition, and that I expected it back in the same condition. After months of lame excuses, I decided to go elsewhere to get the work done at a very nominal price, and in a short period of time. If Rent-a-Tire in Plano (or any other one for that matter) damages your car, forget the contract you sign - they won't live up to it. They'll just wait till you get tired of dealing with them, and they'll work on the next car, knowing there are suckers out there that will continue to purchase wheels from them. BUYER BEWARE!