Mastertech Auto

One of the worst experience i had at a auto repair shop. I will never go back because of the bad customer service. At least let me know so I can make plans, move my meetings and appointments. I spoke with the "manager" and he basically told me there was nothing he can do. I cant have my car back because he cant put it back together without the missing part and that I am causing him business because my car is taking up one of the bays! WOW! All it would have taken was to give me a rental car for two days or until the car was fixed. It would have been cheaper for me to take it to the dealer considering I lost two and half days of work! NOT once did they apologize, all they said was it was not their fault.....

Botched an oil change... Broke the plug on the oil pan. Had to wait to get it fixed because they are closed on Sunday's. So i watched in horror as my car leaked oil all Saturday evening and Sunday, feeling quite sorry for the ducks and fish in the nearby pond- that are now swimming in oil- thanks to the environmentally irresponsible monsters at mastertech auto. Missed some work, had to be driven to work eventually by some convict looking fellow.... Oh my goodness. I'm just praying that they close on Sunday's because they are real Christians.... Although something tells me these folks just use Christianity to make customers think they are trustworthy and good. Mastertech tech auto... May I suggest doing a shoreline spruce up to make it right?

The dealer wanted $950.00 to replace a timing belt. MasterTech did the Timing Belt and a new Water Pump for less then $700.00.



These guys really do take the time to show what and why things need replacing.



Trust me try Mastertech out and you will be a customer for life.



Josh,

Richardson

These guys are great Firestone told me I needed to replace my entire rack a pinion steering system at a cost of over $800.00. A friend told me to try Mastertech. I took my car there they replaced a steering coupler parts and all cost me $175.00.



All my friends go there now and they really like the service they get.



Amy