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Phone: (724) 733-0816
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- check, debit
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Reviews
06/27/2016
My family has been going to this vet for years. The office staff is friendly and caring. Both doctors are incredibly thorough, knowledgeable and they take the time to explain exactly what is going on. I would highly recommend.
11/30/2015
My dog was treated on Oct 26 for Lyme disease
he was given a prescription and recommended
a flea collar. After two weeks he was getting worse, and began to vomit and then on Nov 27 had a seizure. I called and was told it would be at least two days till he could come in. My dog died on Nov 29. I would NOT recommend this office to anyone.
06/05/2014
The receptionist Carrie is absolutely rude! Angry disrespectful I came Fromm pgh I'm a nurse to get medicine for my border collie tried to call over and over from work was out on hold and hung up on! If I did that to people is be fired! You should not allow receptionists to act like that to customers! Outrageous !
08/14/2013
A TRUE ANIMAL lover he didn't. Rip me off he worked with me great place to go
11/28/2008
I took a 3 year old black lab in for a yearly checkup and shots, and thought I'd have his nails trimmed while I was there. After the shots, a "tech" came in to trim his nails. Being a large dog, he sat on the floor with his right rear leg tucked under him while this was going on. I asked the tech is we could help stand him or roll him over, she said no, even though he clearly wasn't enjoying it, he struggled throughout. After trimming the legs she could reach easily, she then proceeded to grab his right leg out from under him and yanked it up in the opposite direction to trim. The next day, he came up lame.
Another trip to the same vet and I was told he had a torn ACL, and without $2-3000 surgery, there was little hope for him. During the second trip, he cried and carried on in the waiting room while we waited, something he'd never done before, maybe he was trying to tell us something.
Anyway, I went back a few days later to ask the vet about the possibility that the injury had occurred that day.
Immediately and without hesitation, I was barked at, and told that I could "shop that around all you want" and that I would not be successful. Huh? I hadn't even finished explaining my concerns when that came out. He then went on to explain that there was "no way" it could have happened during an office visit. That alone sounded suspicious, I mean, how can anyone be that sure, without even hearing me out?
All I was looking for was a little sympathy and compassion, and to make sure the staff was made aware of it, just in case it did happen there, a very real possibility. I wasn't there to make accusations or threaten legal action, but that was clearly on their minds. It was obvious at that point that they'd been down that road before...
At this point, it's a real possibility that I may have to put a three year old lab down because of this injury.
Beware.
As the veterinarian under scrutiny, I recall this matter well. As background, this client's dog is a sweet 90+ lb. Lab, easily 50% overweight, who had his nails trimmed and one week later was diagnosed with a knee ligament tear (a surgical problem, $1800, last time I checked.) The client returned to the office, days later, unannounced, and was percieved by my staff as beligerent. Nonetheless, I met with him and did my best to convince him that no girl, or man for that matter, could tear a big dog's ACL during a nail trim. When he persisted, I suggested that he then try his theory with other veterinarians, thinking that a second opinion might convince him as I could not. I couldn't help him to pay the price of the surgery and he had my understanding and sympathy from the onset. My main point is that I DID listen to all he had to say despite the harsh and inappropriate presentation. As a veterinarian and practice owner of thirty years I honor my reputation. I have never been sued and this client's statement that I have "been down that road before" is slanderous.
Details
Phone: (724) 325-2661
Address: 1835 Golden Mile Hwy, Pittsburgh, PA 15239
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