More Info
- Email Business
- Brands
- caesarstone, corian, dupont, general, granite, silestone, zodiaq
- Payment method
- discover
- AKA
Empire Countertops, LLC
- Other Emails
- Categories
Reviews
We subcontracted this company to install a granite countertop for one of our customers. They chipped a corner of the counter upon installation. The customer pointed it out to them. They attempted to patch it. A year later, the patched piece fell off. They attempted to patch it again. Then once again, this year, the patched piece fell off. This time Empire told us (Backyard Concepts) that we would have to pay them $150 for them to go out and fix it because the warranty had expired. We pressed the issue that they should fix what they broke and were told by Jeff, the installation manager, that he was finished with this discussion and hung up on us. They should have replaced the countertop when they chipped the corner. Would definitely not recommend this company. Very unprofessional.
Details
Phone: (940) 686-0000
Address: 1137 Enterprise Dr, Pilot Point, TX 76258
People Also Viewed
- H & E Countertops
705 N Dallas St, Pilot Point, TX 76258
- Chandler's Cabinets
901 E Mcdonald Dr, Pilot Point, TX 76258
- North Star Tile & Stone
5246 Us Highway 377 S, Aubrey, TX 76227
- Buildersplus Countertops
5241 Us Highway 377 S, Aubrey, TX 76227
- LDS Solutions
7773 Fm 455 E, Pilot Point, TX 76258
- North Texas Remodeling
11701 Friendship Rd, Pilot Point, TX 76258
- Nelson Floors
712 S Highway 377, Aubrey, TX 76227
- Larry Green Construction
7290 Ash St, Frisco, TX 75034
- The Home Depot
1515 N Central Expresswy, Mc Kinney, TX 75070
- Andy OnCall Handyman Service
3415 Custer Rd Ste 127, Plano, TX 75023