More Info

Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Fax: (256) 447-9654

TollFree: (800) 331-5282

Payment method
all major credit cards, amex, discover, master card, visa
AKA

Fagan's Wrecker Svc

Fagan's Wrecker Service

Fagan's Auto Parts, Inc.

Categories

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
KS
Kayla S.

11/06/2019

Overall
Expertise
Selection
Service

Highly recommend if they don’t have what you need they will be sure to find it for you!! They stay busy but make time to get what you need! Iv never had to have a tow but Iv heard how great they are! I looked for a driveshaft for a week every one I found was bent or no one had it in the state of ga or al. But Edward and Charlie were sure to find me one that would work!! Prices are also great to! Give them a call, you want be disappointed!

MM
Michael M.

07/25/2016

Overall
Expertise
Selection
Service

What a sorry excuse for a business. I called to confirm color twice before going to pick up a door. Got there and we had to walk all over the place and didn't find the car. Finally found it and it was indeed the wrong color. I drove 91 miles for nothing. Never use this bunch of knuckle heads!

GH
Geo H.

03/27/2014

Overall

Useless. I've called for several different parts they listed on-line. In every single instance, the guy on the phone says "Nope, it ain't no good"... before even determining the exact model of part I need!

cball5770

02/18/2012

Overall
this company sucks !!!! i went...

this company sucks !!!! i went down there and this had to be the worst customer service experience in my whole life. this dude was a complete douche bag !!!! and several people that were in there with me thought the same. If you use them make sure you pay for the part and have them pull it before you go there. would not recommend, i would seriously pay the dealers price before i ever deal with people like this

americanbygodd

06/26/2010

Overall
Never again!!!

I wanted to share my experience with this company so perhaps no one else will have to go through what I did. The air conditioner went out in my car about a month ago. I contacted the salvage dealer ordered and paid for an aircompressor. I called several days later to check on the part and guess what? They havent even sent it out yet. So I was patient. They sent it the next day and I recieved it a few days later. Guess what? Thats right the wrong part. I call back and the man that answers the phone says "I knew they sent that thing to the wrong person." Wow ok so I explain my situation about not having air and ask the manager to try and get overnight shipping approved that she says she can not do. I called back after several hours of not hearing from them and she says she has it taken care of. Next day call to get a tracking number and guess what. Thats right she didnt overnight the part. so I waited three weeks on getting my ac fixed because of POOR customer service and was lied to on top of that. I would never ever recommend using this company.

Details

Phone: (256) 447-8793

Address: 2417 Us Highway 278 E, Piedmont, AL 36272

Website: http://fagansautoparts.com

People Also Viewed