More Info
- General Info
- At Sprint stores, you get the phones you want with the plans you can't pass up. Come visit our helpful and knowledgeable staff of experts ready to answer your important questions. Get the Sprint Family Share Pack. And our āReady Nowā program, has you using your new phone by the time you walk out the front door. With our Buyback program, we offer account credits for your old eligible device. Come visit or call to find what you're looking for at your local Sprint Store. It's the best value in wireless.
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- Services/Products
- Unlimited data (available on select plans), 4G LTE, HDĆā¢ Voice, phone deals and promotions, accessories, home cable solutions with Sprint Phone Connect, internet service.
- Brands
- Android, Apple, Blackberry, Bluetooth, HTC, LG, Motorola, Pantech, Samsung, Windows, accessories
- Payment method
- master card, visa
- Location
- Moon Valley Towne Center
- Neighborhood
- Deer Valley
- Languages
- English, Spanish
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Reviews
10/26/2014
My wife and I went in to this Sprint store to inquire about Sprints new promotion and to see if we could change our plan. After speaking with one of their employees about the promotion it sounded like a good deal so I asked the guy to explain it fully and provide me the full price of the plan including all charges. He did and I had him confirm that this was accurate.
Fast forward to our first new bill. There was a $25 additional charge on our bill and there was a 10% discount that had not been applied. My wife and I went back into the Sprint Store for an explanation. We were told that even though that we werent told about the additional $25 charge, we would have to pay it on monthly basis. Needless to say I was upset about this. I spoke to the manager and he could not have been less helpful. He actually told me that no employee of his would ever leave out any charges when telling customers the details of a plan. After saying that, he stood there like a deer in headlights and offered no help whatsoever. His assistant manager finally offered to help but ultimately provided very little. I am not sure if we were lied to or if it was an oversight initially but regardless the service at this store is some of the worst I have experienced.
My advice is to stay away from this store and avoid Sprint altogether
Details
Phone: (602) 789-7700
Address: 707 E Bell Rd, Phoenix, AZ 85022
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