More Info

General Info
Founded in 1979 by Marc Lewis. Marc's Glass is backed with over 25 years of industry leading experience. We understand that having a broken window can be a stressful time. Our objective is to get your home or business secured and back to normal as quickly as possible. With our fleet of late model trucks, we can immediately dispatch a driver to your home or business 24-hours a day seven days a week. In most cases, we can have a truck to your door within One-Hour or Less. We at Marc's Glass want to be your one stop shop for your entire home and business glass needs. Whether you need a simple single or double pane glass replacement, retro-fitting your home to energy efficient dual pane windows, replacing a safety glass storefront glass at your business, or installing golf-ball resistant solar screens, our goal is to provide unsurpassed quality and timeliness with the most professional and caring service obtainable.
Email
Extra Phones

Phone: (602) 381-1680

Phone: (480) 945-2300

Brands
general, replacement
Payment method
discover, visa, amex
Neighborhood
Camelback East
Accreditation

Member Better Business Bureau,Phoenix Chamber of Commerce,ROC #186203 Certified Contractors,State Licensed,ASBA

AKA

Marc's Glass & Mirror Co

Categories

Reviews

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Tammy B.

12/10/2015

Overall

My roommate called Marc the day after a person attempted to break-in to his bedroom. The entire glass pane shattered. Marc came out the same day measured. He gave us a price that I could afford. He was kind and personable. The payment was half down and the rest upon installation. Our window was repaired this afternoon by two of his crew. I would highly recommend Marc for his great service and caring personality.

galaxiegrl68

11/18/2011

Overall
I called Marc's Glass to do an...

I called Marc's Glass to do an estimate on 11/14/11 on our home to replace ALL of the windows and sliding glass doors in our new home. I called today to find out when I would be receiving the estimate. The woman (and i use this term loosely) named Marie was the biggest c**t in the world! She had attitide with me from the moment she said hello. She insisted that she had sent me the estimate, but wouldn't confirm which email address she had sent it to NOR would she tell me when she sent it. She just kept saying that she wasn't in the office (so why did she even answer the damn phone?!), and after about 2 minutes of this attitude, I couldn't take it anymore. I told her that she was a f**king b***h and told her I no longer wished to do business with their company. With an attitude like that, she just cost her company about $8000 in business. I will also be emailing the owner to let him know about my experience with Marie. Save yourself the aggravation and just call someone else!

claimed iconBusiness Response12/13/2011

As we appreciate feedback of all types, this is a classic case of misunderstanding. As advertised, we are operate a 24/7/365 service. In order to give our customers this type of service, our certified technicians and customer service managers are (always) on call. When emergency calls come in after business hours, of course one of our service managers answers call. On this call our service manager was driving on the road and was unable to pull up this customers account information to inform of the status of the e-mail estimate. Since our customer as stated in her complaint was unable, unwilling and uncivil enough to wait less than 30 minutes until her information could be confirmed, we are not sorry to lose the business. We strive to provide the highest customer service to all clients, to us this means providing them with the most personal professional level of service as possible. Give us a call and find out for yourself, let’s build a positive experience together!

This listing has been claimed by a business representative.
thatsmyboyblue

08/28/2009

Overall
Great work!!!!

Great Company to do work with. They are competeive in pricing and superior in service and work.

Details

Phone: (602) 257-4329

Address: 3123 E Thomas Rd, Phoenix, AZ 85016

Website: http://marcsglass.com

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