Fox Rent A Car

Do NOT rent from this company! Worst customer service I’ve ever experienced! When calling into corporate after getting a flat tire, it took 3 times before I finally got someone who could speak understandable English. Each representative gave me a different solution. Buy a tire and we will reimburse you, we can send a tow truck that you pay for, we can drive you a spare tire, come back and get a new car. They would not transfer us to the local “branch” which has no phone number listed. Finally we solved the problem ourselves in the 110 degree Arizona heat after waiting for their help for 2 hours that never came. Ruined our day trip! When returning our car the manager gave no solution, no customer service, and did not re pay us for the purchase of the tire. Quoting Manager Jay from the Phoenix airport location verbatim “Well that sucks.”