Dino's Appliance Factory Service

Scheduled an appointment with all the details of the repairs and had to wait a week for them to tell me that the warranty repairs would cost $900, which was more than I paid for the washer. Not sure why they could not have told me that when they received the Whirlpool warranty work order. Check the BBB before you call.

I would highly recommend Dino's for appliance repair. Chris was here on the date scheduled and on time. In less than an hour he had replaced the defective part in my refrigerator and had it working great.
Chris was prompt, experienced, professional and polite. I couldn't have asked for or received better service. GREAT JOB DINO'S!

Do not, do not deal with these people. Dino, cares not about any person or situation. Took more than a month to even get a response. Was stuck with them, because a family member got an extended warranty that had us at heir mercy. Couldn't take it any more, ordered factory authorized part, had it in 2 working days and installed it myself. I am a 63 year old grandmother. When I called him, he was rude. I told him I yelped and his response was, go ahead yelp, yelp, yelp. I did and I will continue.

STAY AWAY from this company. There are MUCH better companies out there with better work ethic and service. I would highly suggest saving your money and going elsewhere. We replaced an ice maker 5 months ago and used Dino's Appliance Factory Repair. It stopped working yesterday. I spoke with Dino, the owner, and he said they only guarantee parts/labor for 90 days. I asked if he would waive service call fee to assess problem since only 5 months had passed since he replaced the entire unit... he refused. He said he could not and would not stand by his work outside of the 90 day period. I called another appliance repair place in Phoenix and they guarantee work for a FULL YEAR parts and labor.