Dan Grubb Ford

I took my Van in to get the driver door lock fixed. I had a service contract. They had my van over a week before they began the repair. They found my manifold was leaking this was what they said the hold up was going back and forth with the service contract people. To find out they did not even have the part it was on back order for five months. Why spend so much time on something you can not get yet anyway. Why not fix what you can. On top of this they over charged me by one hundred dollars I was only to pay tax's. I wrote them a check. I had gotten a rental car due to the long time they had my Van it was coverd by service contract. They took my check took the numbers off the bottom and ran $ 83.98 out of my checking account with out my knowing until I got over drafts in mail from my bank. I went up to my bank to see what that $83.98 was for I was shocked. I had to do Consumer Debit Card Dispute they had no pin I had not signed anything my back refunded . Which that cost me $222.50 in fees. Then I called my Service Contract to find out I was ripped off again and had to pay $35.00 to stop payment on check for the $100.00 they over charged me. This has been the worst nightmare ever. This all started around April 10, 08 they had my van for 8 day's. They sent my check to a recovery place I sent in all information from bank service. They Dan Grubb wont respond. I sent in to bbb same thing wont respond . Today is July 16,08 I still am trying to reach them. I would never take my car to be serviced their. I also kept Phone message's showing they kept changing the price's . Never deal with any of them even if they give it to you in blood. It is not worth the stress and all their drama people like them give car dealers a bad name.