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Courtesy Chevrolet

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OPEN NOW
Today: 8:00 am - 8:00 pm
Years in Business icon
69 Years
in Business
BBB Rating icon
Accredited
Business
Amenities:
Wheelchair accessible
(602) 279-3232CallVisit WebsiteVisit WebsiteMap & DirectionsDirections1233 E Camelback RdPhoenix, AZ 85014Write a ReviewWrite Review

More Info

Nothing Says Courtesy like Courtesy Chevrolet

General Info
San Francisco born, Edward J. Fitzgerald arrived in Phoenix during August, 1955, from Los Angeles, where he had worked with R. Mitchel McClure. Together they began Courtesy Chevrolet, an Arizona corporation, in an old farmhouse at 1521 East Camelback Road, which had a tin shed out in the back, which was used as a makeshift garage and make ready area. At this time, Courtesy Chevrolet was located on the outskirts of town, and especially as far as the business was concerned. In those days, the Phoenix Arizona city limits were located at the Grand Canal, which passes a half-mile south of the dealership. While the business was getting under way, properties were being purchased a few blocks to the west, architects plans were drawn, and eventually building was begun. In 1957, Courtesy Chevrolet moved down the street to the present facility at 1233 East Camelback Road, and since that time, has prospered and grown. In late 1963 and early 1964, the second floor addition was completed, and in 1978 the building was completed to house recreational vehicles, and where the Commercial Fleet Department is presently located. 1985 saw the completion of the new Parts Department at 1230 East Pierson Street, on the site where Mr. McClure's home and stable used to be. From 1999-2001, property was acquired on the south side of Pierson, and make ready and reconditioning have been moved there, along with some additional room for vehicle storage. Another building project saw the completion of the doubling of our service bays during this time. During 2001, the Used Car Department expanded onto Bell Road, near 16th Street, in an effort to further expand the resale vehicle business. Currently under development is a new and used vehicle get ready facility. In February of 1969, Mr. Fitzgerald purchased Mr. McClure's share of this fine business, and in March of 1981, Mr. Fitzgerald included Mr. William R. Gruwell as a partner in Courtesy Chevrolet, where Mr. Gruwell today is the Vice President and Dealer Operator. Upon the passing of Mr. Fitzgerald in 2000, Mr. Gruwell became a partner with Mrs. Fitzgerald. In recent years, both sons of William R. Gruwell, Mark and Scott, having worked in sales, are now Used and New Car Sales Managers, respectively. Presently almost four hundred people derive their incomes from this dealership. All of our employees have helped us to build and maintain a fine reputation in the Valley of the Sun, and the State of Arizona. It is the intention of the Fitzgerald and Gruwell families to maintain these fine relationships within the community and to continue operation here in Phoenix Arizona for many years to come. At Courtesy Chevrolet, we look forward to serving you, or valued customer, for years to come. Please stop by our dealership, located at 1233 E. Camelback Road, Phoenix, AZ and speak with one of our representatives today!
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Standards for Trust and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Fax: (602) 263-9022

Services/Products
Sell Chevrolets, Service all GM Products: Chevrolet,
Brands
Chevrolet
Payment method
debit, check, all major credit cards, financing available
Location
We are in the heart of Phoenix on 12th Street and Camelback. You cannot miss the land mark sign.
Neighborhood
Camelback East
Amenities
GM Certified Used Vehicle,Commercial Specialty Vehicle,Pro Sho,Chevrolet Volt Sales And Service Dealer,Chevrolet Volt Service Only Dealer
Languages
English, Spanish
Accreditation

Chevrolet Dealer

Categories
Other Information

Wheelchair Accessible: Yes

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Reviews

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AM
Apple M.

12/02/2013

Overall

The staff were very friendly and nice. Was offered something to drink as soon as I got in considering Arizona weather and Mr. Andy Smith explained everything I needed to change in my car, very hospitable and make sure that he points out what needs to be replaced in order to keep my car in good condition. Keep up the good work and thank you for taking care of me and my car :)

EG
Elaine G.

10/31/2013

Overall

OIL CHANGE WAS ON THIS TIME, LAST ONE TOOK WAY LONGER. STAFF IS FRIENDLY

RECOMMENDATIONS WILL BE A HELP FOR YOUR VEHICLES.

HM
Heather M.

10/30/2013

Overall

it is convenient. He was very helpful and courteous, informed me of the diagnostics, but did not pressure me. offered me a ride, and called me when it was done and it was even done earlier. Great

LS
Larry S.

10/29/2013

Overall

Very quick with the issue on the window, provided cost upfront with confindence. great job.

Overall
The initial purchase of a used...

The initial purchase of a used 2008 Colorado was a pleasant enough experience, but not the subsequent dealings. The vehicle had a couple of issues (bad battery and non-working CD player) that should have been dealt with before being sold. I suppose the brake light switch failure that happened about 3 months after purchase could have happened anytime. Jim, the tech guy at Courtesy hustled to get full cost on repairs/ replacements and brazenly lied about the brakes (for details see my public FB posting for 20131024). He incorrectly claimed that we bought the vehicle new years ago in 2008, not used three months ago, supposedly justifying his aggressive attitude to charge maximum on everything. Was he feigning his ignorance or just incompetent? Asking other staff and sales people at Courtesy to help and straighten things out simply got "courteous" brush offs with the usual "Yes, I'll try to sort it out" or, "Sure, I'll look into it for you", but with nothing ever happening ... it seems all phony, making the right sounding sales noises, but in reality nobody there is interested in doing anything for customers (except fleecing them) once a sale is made! All in all, I cannot recommend this dealership.

EC
Elizabeth C.

09/30/2013

Overall

It was a very positive experience and peaceful in addition it was timely

Tim was polite and courteous

SB
Shaunessy B.

09/27/2013

Overall

Tracee was helping me today. she was polite and helpful. she came right up as I pulled in my car to be serviced, she gave me a beverage and showed me to a chair in the waiting room. I felt my service was outstanding. it was hot out and I was busy with a fussing baby and she got me in and out quickly with great service and cooled us down.

KD
Kelsey D.

09/26/2013

Overall

I brought our truck in for a routine oil change. The waiting room is the best I've ever been in!

LD
Leslie D.

09/25/2013

Overall

I had a very pleasant experience. They listened to me and treated me with respect.

BB
Bartolo B.

09/12/2013

Overall

I called ahead and set an appmt. with Jim Garity to have oil change done on my chevy express van. I am very pleased, Jim was very attentive and very customer friendly. Minimal time in having my van serviced, really glad this service is available! Everyone I came in contact with was very friendly and informative.

brianbouquot

07/11/2013

Overall

Always great service. Time is always nice and courteous. Shuttle drivers are great too. Thanks

mikecareccia..

06/25/2013

Overall

Great service my truck was handle great, very satisfied with my service and very informative with the future parts I needed.

jamiewanek

06/18/2013

Overall

John was very courteous and professional. He took care of me and my vehicle. There was no pressure.

Overall

Very helpful and professional, Its always great service here everybody is very nice and explain everything great.

rozwhite

05/30/2013

Overall

Excellent. Car was done quickly and my questions were answered promptly. I also inquired about the vehicle exchange program and info was interesting.

georgebrown

05/28/2013

Overall

Long but peaceful. Waiting rom was clean but not equipped for a long visit with reading material or interesting items to watch on Tv

julietacazares

05/23/2013

Overall

Andy was very helpful with everything, did not have a good experience with Peoria Nissan, however Andy helped me to the fullest as much as he could. Big thank you to him.

chrisashley

05/20/2013

Overall

great service and very nice. handled everything that needed to be handled with no problems

angelguerrero

05/15/2013

Overall

It was a good experience, Andy was very helpful and gave me really fast, good service. Keep him around, he is a good worker and a great peoples person. He really knows his stuff about Chevrolets and has given me great tips and advice.

nicolerios

05/06/2013

Overall

good great wonderful! courtesy service is top notch take all your vehicles to them and they will take care of you

Details

Phone: (602) 279-3232

Address: 1233 E Camelback Rd, Phoenix, AZ 85014

Website: Courtesy Chevrolet

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