ARCO

Was elated when I saw they sold cell phone chargers because mine suddenly died on a recent trip up to Phoenix. In my haste as not to hold up the growing line behind me because they lock up their cell chargers, I only looked at the "LG compatible" on the front of the package and didn't double check actual plug. Long story short, I opened package and tried to plug in phone to discover it was the wrong one. Less than 5 minutes after purchasing and never leaving parking lot, I took back into the store and tried to exchange for the correct one. Basically told me I was out of luck but if I wanted to come back tomorrow Mgr might help. Really? I live hear Tucson. My error yes but put up a sign stating you don't do returns or something so people know. I could see if I came back after extended time but I didn't. Customer service is obviously nonexistent here. If you need gas, chose to pay at the pump and don't even bother going in!

ON MONDAY SEPT. 21ST AT 3:45 A.M. I PULLED INTO THE GAS STATION LIKE I HAVE NUMEROUS TIMES BEFORE. I USED THE KIOSK AND PUT MY $20.00 IN IT FOR PUMP 6. MY TANK ONLY TOOK $14.20. I WENT INSIDE LIKE THE KIOSK SAID TO GET MY "CHANGE AND RECEIPT". WHEN I WENT INSIDE AND TOLD THE PERSON BEHIND THE COUNTER HE PUSHED THE BUTTON ON THE REGISTER AND SAID, " NO CHANGE NOW LEAVE." I ARGUED WITH HIM. HE SAID, "WHAT PUMP" I SAID, "6". HE SAID AGAIN , "NO CHANGE NOW LEAVE". I TOLD HIM I WAS GOING TO CALL 911. I WALKED OUTSIDE AND CALLED 911. I TOLD THEM THAT HE WOULDN'T GIVE ME BACK MY CHANGE AND I WASN'T LEAVING. I DID HAVE A VERY IMPORTANT ENGAGEMENT TO GET TO. AT THAT TIME OF THE MORNING THERE WASN'T ANYBODY AROUND. HE WENT OUTSIDE TO CHECK THE PUMP AND IT READ $14.20. I DON'T HAVE AN ATM CARD SO I ALWAYS USE CASH.

YOU CAN'T PUT CHANGE IN THE KIOSK. I FELT LIKE HE WAS TRYING TO PULL A FAST ONE ON ME. I WAITED OUTSIDE FOR THE POLICE TO COME. A POLICE CAR DROVE BY BUT HE THEY DIDN'T STOP. THE MAN INSIDE THE STATION MADE A PHONE CALL. AFTER HE SAW THE POLICE CAR DRIVE BY HE MADE A PHONE CALL. HE THEN CAME OUT AND GAVE ME A RECEIPT AND MY CHANGE. I BELIEVE HE WAS RACIAL PROFILING ME BECAUSE I AM HISPANIC AND HE THOUGHT I WAS AN ILLEGAL. WELL NEWS TO HIM. I AM NOT. I AM AN UNITED STATES CITIZEN. HOW MANY OTHER HISPANICS HAS HE DONE THIS TO. OR ANYONE ELSE FOR THAT MATTER.