J&J Transportation

don't use these clowns to transport anything but a dead body horrible experience no costumer service

1.0 star rating 3/29/2015
We had the most horrible experience with J and J transportation. Scheduled a transport to JFK from Bethlehem on a Friday morning for a trip to Hawaii. They got all the info and then they chose the pick up time. None of us had ever been to JFK before and had no idea how long it would take to get there, thought J and J were the "experts". Our driver asked us who set up that time and we told him J and J and he said they didn't give you enough time so the whole trip up there we were nervous that we wouldn't make it on time...and we didn't, missed the flight. There were no flights directly there so we had to take several flights, took us 38 hours to get there instead of 12, lost a night at the condo and $4,000 additional dollars that we had to pay for other flights. When I called to let them know the first girl was very friendly, told me to keep them updated and when I called to update the 2nd girl was so rude, She kept saying why are you calling us when I was trying to explain that I don't want this to happen to anyone else she said that it is the clients responsibility to make sure there is enough time to get to the destination , not theirs. I will never use them again but if you have to don't allow them to pick the departure time, they have no idea what they are doing.

I had the most horrible experience with j&j i called 3 days before my trip to confirm the price and the hour, the lady said they are going to charge me 110 for myself and a 50 pounds baggage, when the driver guy picked me up he was rude saying that his going to charge me 120 and the other bus that i needed to grab the price is 100 more. I was in shocked i said the lady told me it was 110 now your telling me is 120 on top another bus for 100 means 220? And i thought this is a company door to door what do you means another bus? No response to that. When i have to grab the other bus it was a mini van white with no logo from j&j company. It was a regular person not a j&j employee i had the worst experience ever. Obviously thats totally illegal. I dont recommend this company

women answers the phone, and only hangs up. I don't even know if this is a real company.