Beverly's Pet Center

I decided I wanted to go buy a new Betta fish! Beverly's normally has a good selection but when I got to their BettaCenter, I noticed that 75% of their fish were "living" in TINY plastic cups that are not filled up all the way. Some of their fish were in 2 ounces of water; I am not joking. The fish could not swim. If it weren't for the fact that Betta fish are great at handling stress, they would have died. In fact, one of them was almost dead. Not only was there no more than 5 ounces in any given cup, but all the water was dirty.

I called an associate to ask if this was normal. He told us "Yes, we know." I picked up some fish & asked if they knew it pathetic & dangerous. "Yes." Why? They were busy & the water evaporates very fast. When we called him out on that excuse, he mentioned that everyone has a clipboard of their tasks. The person just didn't do it. It was Sunday & they were busy. He also told us that they only changed the water whenever someone has time. It's as simple as having a pitcher with stress coat & filling those cups.

I cried about seeing how sad their fish looked. At Petland one of their associates, Tiffany, helped us get everything we may need for a Betta. We realized that this wasn't the first time they had heard about the mistreatment of Beverly's fish. Petland has at LEAST 20 puppies to take care of along with bunnies, kittens, etc. They have the same BettaCenter set-up as Beverly's but each one of these fish had a tiny bowl with plenty of water for them to swim. Their water was a bit dirty, but it gets cleaned at least twice a week. They looked happy & healthy. I was too busy crying at Beverly's to remember to take a photo of their fish, the 4 to 6-ounce plastic cups they keep their Betta's in had the water filled up at about two finger lengths. I attached pics of PETLAND's set-up & the types of cups in which Beverly's keeps their Betta's.

If they are too understaffed to fill plastic cups, I hate to think about what other corners they cut.

Very helpful & knowledgeable staff

They were so helpful and kind. They found a home for my sister in law's birds. I came down to help my brother and my sister in law who is suffering from fatal cancer. She could no longer care for her birds. This store was so helpful in during such a hard time.

I went over there to return a Claws Tank Tongs.The manager Johan said he can't do anything about due I did not have the receipt......very disappointed, due I've spent hundreds of dollars on that store.

Very disappointed in this place. Salt water fish look sick. Poor water management. Dust all over. Globs of dust between water tanks. The store looks like the owner doesn't care about appearances nor his merchandise. Personally I will never go there again.

always hit beverly's for fish.they have a lot of stuff there. they got some good peeps that works there that actually know something about keepin fish. fun to hang and talk fish.

I purchsed a light fixture and pump from Beverlys where I have purchased many items. Unfortunately, I changed my mind 10 hours later and was unable to return my items unopened. They tout themselves as a big company but hav epolicies of small outdated companies. They have lost my business forever because this is very poor customer service.So for $200 in returns they lost atleast $1000 a year. Not very bright or customer friendly. I will never step foot in their store again because they havea lot of competers who know how to treat their customers.

I am a serious aquatic enthusiast and I found Beverly's Pet Center to have just about anything I could need. They have an awesme selection of fish! My kids love to go with me to see all the other animals. They even have a monkey. The staff are always very helpful.