Auto Max

DO NOT GO THERE! Tonny is the most untrusted person, arrogant and ignorant. You are told by Tonny only how much the parts will be and you are left to discover at the end that you have to pay at least double after the labor is added. Also a supply fee is added to all bills. No warranty of their work is honored.
If you like to be cheated and overcharged, go there. If not keep out.

DO NOT GIVE THEM YOUR HARD EARNED MONEY!!!

My co-worker who happens to be a woman took her car there on yesterday to fix a problem with her altenator. She has a Chry Sebring and they quoted her a whopping 700 dollars to replace it !!! So I called Automax to ask why in the world would an altenator replacement be so expensive and they placed me on hold several times without an answer. Keep in mind I am a male. This place is simply anoter one of those places that prey on women..In the end my co-worker ended up paying 267 total parts and labor for the repair. Places like this should be shut down!!!

I always get great customer service when I bring my cars for service! The environment is very welcoming and friendly! The staff is always helpful!

Gear fast service and friendly staff. Quick oil changas every time

I love this place!! I would recommend this place to everyone. The staff is amazing. The lady behind the desk is sweet, friendly and very helpful. The guy that helped me with my car was fast and knew his stuff.

My very first time that I came here I immediately fell in love with this place. It has great customer service every time I come in. The lady behind the desk was very charming and had a great demeanor. They do a wonderful job on taking care of the things I need to be done to my car! I recommend them to everyone!

two fat arrogant slobs at front desk. clearly drunk or otherwise impaired individual attempting to perform state inspection. slurring speech, stumbling. i took my keys away and left.

Go somewhere else! This is not a business of high integrity, the man at the front desk lied to me twice in one visit. All I had done was a vehicle inspection. Will never take my car back here for service not even an oil change.

Hi, I'm Arthur, the Service Manager for Auto Max Automotive. I'd like to offer my apologies for any unpleasant experiences in the past with Auto Max. The success of our business is based on customer satisfaction. We try to offer each customer the best guaranteed service. If for any reason you you feel your experience has not been courteous and professional please feel free to contact me personally at 713-433-3000. Thank you for your continued support.

Never again. I expected this business to have some integrity. I won't go into any more details because I have a lawsuit in progress with them. I find it funny that 15 other negative reviews have been removed from this page. I encourage anyone else who has issues with them to file formal complaints with the Better Business Bureau and the Attorney General's Consumer Protection Division.

Don't trust these people. Their quotes are overpriced and they try to sneak in extra fees.

Moderate wait. Higher than normal oil change costs. Actually heard a conversation where the technician came back for someone else's car who was getting an inspection. Before they got anywhere near starting the process (which in houston includes smog check, etc), the tech caught it would fail over worn tires and asked the front person. The front person said fail it and then try to upsell the tires - they will proceed with the test if he buys them. Everybody runs their business however they choose, but I don't want to hear quasi unethical practice from the waiting room while they work on my car. There are other AWESOME mechanics within a few miles, I would mention but I don't want to sound like an ad for someone else.

I'm not sure what went wrong with someone else who had a review on Tony. I just quirked with him getting my truck fixed and he was amazing. He did everything possible to make things right and to make sure I didn't get screwed. maybe that person caught him on a bad day...but I had a very good experience worth him and from now on he is the only person I will work with when it comes to our cars. thanks!!