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06/08/2013
My experience with the dealership started out very positive with my conversations with the Internet manager Todd. We discussed pricing on a vehicle and he even offered to pick me up at the ferry as I would be arriving 1 hour away from the dealership. Todd turned me over to Chuck which assisted me to the point of agreeing on a price and giving him a deposit to hold the vehicle going into the weekend. I spoke with him on monday and stated that I have financing in place and will contact him back to let him know when I would be coming over. I planned to go over on Tuesday to finalize the deal and pick up the vehicle. I played phone tag all morning and when I finally spoke to him around noon he stated that they had sold the vehicle on saturday and that he did not run my credit card as he said he was going to as to hold the vehicle. I was very pleased with the whole process until this happened. I get that they are there to sell cars but when they ask for a deposit to hold a vehicle and then sell it anyway that says a lot about the people you are dealing with.
Details
Phone: (631) 475-1543
Address: 536 E Main St, Patchogue, NY 11772
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