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Fax: (410) 437-7188

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communic8

07/05/2017

Provided by Superpages
Overall

UNRELIABLE and UNPROFESSIONAL. We agreed to a price and a date for a simple tree-trim job: No show, no call. After leaving several messages, I finally reached someone at the office and set a new date for the job. Again, no show, no call. We called numerous times and left messages. The few times that we did speak to a representative, there was no apology. Even the owner did not respond to our calls. Don't waste your time with this company. If I could give 0 stars, I would.

LW
Lisa W.

04/01/2016

Overall
Expertise
Professionalism
Promptness

Bay Area was very responsive and removed my tree with ease, the crew was great and my yard was cleaner when they left then it was when they arrived. The gentleman that provided the estimate was very friendly and informative about the tree. My experience with them was great and I would highly recommend Bay Area and will use them again!

Overall
Hired Bay Area Tree Care to in...

I am very dissatisfied with the work done for me by Bay Area Tree Care. I hired Bay Area Tree Care to install sod. The sod began dying immediately. Bay Area Tree Care told me they do not guarantee their work. I discovered that they were unlicensed to install sod in Maryland. I am now pursuing legal remedies, both criminal and civil.

gjcdad

09/30/2011

Overall
Do NOT use Bay Area Tree Care....

Do NOT use Bay Area Tree Care. Beware, make sure you know all the charges before the work is started!

They charged $4,500 to remove one tree that was leaning on our townhouse, but had not damaged the roof. When we contacted Bay AreaTree Care, we did NOT tell them that this was an emergency situation. There was no hole in the roof. They simply said the boss would be over. When he was here he did NOT tell me this would be charged as an emergency situation. He simply said he could have his crew out that day. He stated the charge would be man hours and he did NOT say there would be a 4-hour minimum charge. He only stated that there would be a debris removal charge of $500. He did NOT say there would be a chipping and bucket use charge. We had cut a significant amount of branches except for those on the roof before his men even started working.The men were here LESS THAN 2 HOURS!! They charged 4 men at $200/man times 4 hour minimum emergency = $3,200, bucket and chipper @$100/hr,each times 4 hours = $800 plus the debris removal of $500

anonymous

10/21/2010

Provided by Superpages
Overall

We had scheduled a tree removal at our house. A bad thunderstorm passed through and broke part of the tree and made it very hazerdous for us to use the backyard. I appreciated that they were able to move me up in their schedule to accomodate this hazerdous situation . All of our neighbors use Bay Area and we will continue to use them

anonymous

10/21/2010

Provided by Superpages
Overall

We had some pruning that we needed. We contacted Bay Area and they came out to give the estimate within 24 hrs. The price was very reasonable and we were pleased with the service and were surprised to see that they left our property clean of branches and debris. Thanks again

anonymous

10/21/2010

Provided by Superpages
Overall

We had some pruning that we needed. We contacted Bay Area and they came out to give the estimate within 24 hrs. The price was very reasonable and we were pleased with the service and were surprised to see that they left our property clean of branches and debris. Thanks again

anonymous

04/10/2009

Provided by Superpages
Overall

I would not recommend this service. It took 3 months for the work to be done on our property. We contacted them in April and it was the end of June before complete. On several occasions we had appointments for them to do the work and they simply never showed up. They couldn't even be bothered to call us with a reason and it was up to us to call them to find out what was going on. We would then reschedule and they would no call no show again. They couldn't even be bothered to apologize. We wont ever use again and when asked by neighbors "who did you use?" we emphatically say to NOT use Bay Area Tree Care

anonymous

04/10/2009

Provided by Superpages
Overall

I would not recommend this service. It took 3 months for the work to be done on our property. We contacted them in April and it was the end of June before complete. On several occasions we had appointments for them to do the work and they simply never showed up. They couldn't even be bothered to call us with a reason and it was up to us to call them to find out what was going on. We would then reschedule and they would no call no show again. They couldn't even be bothered to apologize. We wont ever use again and when asked by neighbors "who did you use?" we emphatically say to NOT use Bay Area Tree Care

Details

Phone: (410) 437-6491

Address: 8237 Baltimore Annapolis Blvd, Pasadena, MD 21122

Website: http://www.bayareatreecare.com

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