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- Core Aeration/Power Aeration, Power Raking/De-Thatching, Hedge/Shrub Shaping, Spring / Fall Clean Up, Gutter Cleaning
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Reviews
08/13/2015
Don't waste your time or money with this company.
They came out in the spring and sprayed the yard with weed killer. They may have just sprayed it with water, because it didn't have any impact on the weeds. I called back 10 times to have my yard resprayed. They would not return phone calls, or when they did I was repeatedly told I was put on the "list". They seemed incredibly disorganized. After the tenth time of calling and complaining, they had informed me that they were out twice to respray my lawn. There was no flag in my yard or any notice that the respray had happened. I have a dog, and it's helpful to know when I should keep him off my yard.
I received a bill in the mail that they came out at the beginning of July for de-grubbing and fertilizer treatment. I called to complain that again, there was no flag or notice in my mailbox (which is their policy) that the treatment occurred. Additionally, I did not see any pellets on the ground, which are always present after a treatment. Since there is no evidence they actually came out and performed the treatment they are charging me for, I asked for it to be done again or not be charged. The receptionist, Tracy, told me that she or the owner, Dan, would call me the following day. Once again, no return phone call. I called later in the week and Tracy laughed that she was busy, and couldn't return all the phone calls. Dan called me back and informed me that I could pay the bill, or they would close my account. He had no interest in listening to how his staff don't return calls or follow simple protocols. I was more than happy to close my account with them and go with a company that actually provides services for which they charge.
Details
Phone: (708) 636-6720
Address: 6237 W 128th Pl, Palos Heights, IL 60463
Website: http://www.cosmelawncare.com
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